Both my husband and I had a great experience here! Trond helped us out when we couldn't find the place and even took the time to bring us over a fan, since it was unusually hot for Seattle. He told us whatever we needed help with he would do what he could. The place was spotless and very nicely decorated. The bed was really comfy to sleep in as well. The place was so close to many fun things to do too. I highly recommend this rental!