Jack Guest House

Jack Guest House

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bath room

Overview
1 bedroom
1 bathroom
2 guests
Minimum stay varies 
The minimum stay for this property changes depending on the dates selected
House Rental
Featuring free WiFi, Jack Guest House offers accommodation in Kota Bharu, 2.5 km from Billion Shopping Centre. Free private parking is available on site. Some units include a seating area where you can relax. You will find a kettle in the room. A TV with satellite channels is available. Bus & Taxi Station is 2.6 km from Jack Guest House, while Kota Bharu Mall is 3.1 km from the property. Sultan Ismail Petra Airport is 5 km away.
House Rules
Pets not allowedKid friendlyNo smoking
Bedrooms
2 Singles
Bathrooms
1 Full bath

Contribute
Reviews (1)
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Mexx0077
Vienna Region, Austria30 contributions
1.0 of 5 bubbles
Cheating again! Property registered twice at TripAdvisor.
To me it is unbelievable. This property is registered twice on TripAdvisor, be aware!!! After getting a bad review from myself under for the property "JACK GUEST HOUSE" the owner just seems to have blocked the availability of "JACK GUEST HOUSE" for any date so nobody would see the bad review and he obviously registered again on TripAdvisor under "Jack Guest House"! What more does it need as a proof, that Jack is cheating? What had happened: We Saw their offer in booking.com for an apartment of 200 m2 at MYR 350 for up to 10 persons (we had been 7). The pictures showing the Deluxe apartment where really nice! My wife called "Jack" to check on if they would provide towels and bathroom amenities before booking (intended to be done via booking,com). During the call it had been suggested to directly book with "Jack" rather than via booking.com. A big mistake! We had been asked to pick-up the key from Dynasty Inn in K.B., which seems to belong to "Jack's" Famiy, too. When we arrived there at about 20:00 to pick up the key my wife had been asked by the lady at the reception in Dynasty Inn to pay 100 % before she would get the key for their "Jack Guest House". When checking the map we suddenly found, that they sent us to Pelangi Apartment, a really horrible apartment building nearby. The lady had not even told us before sending us to a different place! We went there and called "Jack" to see how he would want to explain what this should be? Jack asked my wife to first check out the alternative apartment and assured us that we would like the offered alternative. We did so and - to our horror - found out that what was offered to us was totally different from what we had booked): - NO WIFI - NO FREE PARKING - NO TV IN THE ROOMS - MUCH SMALLER SIZE THAN THE APARTMENT WE HAD PAID FOR (THE SIZE WAS ABOUT 60 - 70 M2 COMPARED TO 200 M2!) - NO A/C IN THE LIVING ROOM AS WELL AS NOT WORKING IN ONE OF THE 3 BED ROOMS! - NOT EVEN ENOUGH TOWELS FOR ALL OF US - MOST OF ALL DIRTY AND KN HORRIBLE CONDITION AS I HAVE NEVER HAD ANY HOTEL OR APARTMENT BEFORE IN MY LIFE Called "Jack" again and he refused to return us the money and even had the cheat to tell that the replacement was due to the originally booked room had meanwhile been given to some other guest and anyway he would never have sold it at the price he had published on booking.com. I checked on booking.com on that very evening and the advertised apartment was still shown available at exactly the MYR 350 we had booked it for. Told "Jack" and he said that it had never been advertised at 350. Funny, because even 5 days later he again publishes it on booking.com for MYR 350, however now changed the pictures shown. Free parking and free WIFI are still mentioned, even 5 days later. Since it had been very late already and we had been a family of 7 we did not have any choice but to stay in this terrible place. I am staying in hotels and apartments about 80 - 100 nights a year, but - honestly - never ever have I had to sleep in such a dirty and disgusting place. So dirty, that we showered with our slippers on! I even thought of reporting "Jack's" behaviour to the police / authorities because to me it looks like there is some systematics behind what happened to us: Publishing a rate at booking.com for a nice, big and new apartment and after taking 100 % of the payment giving a smaller, dirty old one and refuse to return the payment. Looked at booking.com we found, that "Jack" even offers double the size (400 m2) at MYR 430 / night (but to us denied he had offered 350 / night, which is easy to proof by the screenshot I made. Instead I will report to booking.com because I am very sure they do not want to support this kind of cheating.
Visited June 2017
Written 2 July 2017. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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What this rental offers
Wi-fi and internet
  • Wi-fi
Indoor amenities
  • Internet access
  • Air conditioning
Location info
  • Kid friendly
Parking
  • Secure parking available
  • Parking available

Map
Getting there
Pengkalan Chepa Airport
5.2 km

Narathiwat Airport
71.7 km
Restaurants
Kopitiam Kita
1.9 km

Sun Two Restaurant
3.2 km

Restoran Nasi Ulam Kampung Kraftangan
3.2 km

Restoran Golden City
2.7 km
Attractions
Pasar Besar Siti Khadijah
3 kmFlea & Street Markets

Istana Jahar
3.3 kmSpeciality Museums

AEON MALL Kota Bharu
4.4 kmShopping Malls

Min Fireflies Garden
2.6 kmNature & Wildlife Areas

About this property

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This property is affiliated with   /img2/vacationrentals/brand_refresh/FK_Supplier_Logo.png   All bookings are direct with the owner
Property #FKN2228652421

Jack Guest House - Tripadvisor - Holiday Home in Kota Bharu

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