Very nice people to work with and rent from. The apartment is modern, clean and safe. Located in "gringo-landia" part of Cuenca, a $2. taxi to el centro, 10 minutes. The apartment is sparsely furnished but adequate, not too many kitchen utensils. The door on the freezer part of the refrigerator would not stay closed., yet washer and dryer are included. The internet was good when it was working. It was working for several days, then it was not working for a day or two, then back on for a few days etc. There is cable TV.