The Villa beat expectations. The listing indicated a "Butler" was part of the staff. Never had a butler before what does he do. Well he does everything. Prepares and serves breakfast, serves drinks at pool, acts as sous chef for other meals, entertains children. I need a butler at home. What stood out about this Villa was how spacious it was without being overwhelming. The concierge, Marc, was always available and came by the Villa twice a day to see how he could help us. We booked through a Canadian site. My advice is to book directly with the property management company, Volalto. They have all the information you will need to make an informed decision.