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  • Great Hotel .... especially the service
  • Amazing
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  • From the moment you arrive, you know you are someplace special. The entire staff is kind, efficient, knowledgeable and have impeccable manners. We stay here whenever in London.
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  • Exceptional Staff and Service
  • fantastic hotel
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  • Excellent
  • Dinner date
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  • A drop of heaven
  • Excellent 5 star
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  • Top Notch Service, Staff and Location!
  • short stay
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  • A stay that couldn't possibly be improved!
  • Birthday treat
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  • Perfect stay for New Years Eve in London
  • Treat
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  • I have tried hard to find a fault in anything but have found none. From arriving to leaving, the staff was faultless, as was the food and accommodation.
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  • Super friendly and brilliant location.
  • Fantastic Stay
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  • Wonderful Service, Courteous, Welcoming Staff
  • Just Wonderful!
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  • Of course the rooms, service and meals are outstanding. But it is more than that. It is the genuine and respectful friendliness shown by all the staff.
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  • Unobtrusive luxury in central London location
  • Amazing service & outstanding design
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  • The Lake House is Simply Magical
  • Mr Wardle
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  • Hidden Treasure
  • Excellent Base for Belfast
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  • One of my favorite places to stay EVER
  • Special Place
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  • Lovely hotel in a great location
  • Amazing hotel experience
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  • The best in London (Second Visit)
  • Such a nice weekend
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  • Christmas sparkle
  • Absolutely lovely!
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  • Birthday Treat
  • Excellent Stay in All Respects
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  • Wished we had done this sooner 😊
  • Our perfect magical wedding day
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  • Scotland's finest
  • Superb hotel
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  • Warm welcome, customized service, great location
  • Traditional Afternoon Tea
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  • One of the best hotel in London
  • Always excellent.
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  • The most wonderful hotel in a fantastic location!
  • Very comfortable, friendly and central accommodation
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