From arrival/check in to the beautiful resort to checking out everything was perfect.
We arrived at the resort and was greeted by two lovely staff members who were very welcoming, they were friendly with such wonderful customer service skills and enthusiastic about there job and such great smiles ! We were showed exactly were we were staying and how to get there.
On arrival to our apartment we were greeted by a lady who was servicing one of the other units she was very welcoming and warm and explained we could use the garage for parking .
We got in to our apartment and absolutely blown away the room smelt amazing it was lovely and warm it was impeccably clean, the layout and style Was 10 out of 10 it was like walking into a brand-new show home. The view outside was picture perfect the bathroom was amazing such wonderful pressure in the showers , the bed was super comfy like sleeping on clouds the whole facility was beautiful and clean ! In the evenings it was lovely and quiet it felt safe and just like being at home!
The Moorings for the boat were exceptionally cool was wonderful to be able to wake up in the morning go downstairs and take the boat onto the lake.
We have had many Stays around New Zealand at hotels and apartments And to my surprise many of these considered themselves as five star In my opinion the lake resort in Cromwell was the best experience and would highly recommend to anyone wanting to stay at a 10 star facility !
From now on when visiting anywhere in Central Otago This will be the only place we will stay
Thank you for the amazing experience !
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