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All reviews moorings restaurant great bathroom stunning views the kitchen upstairs studio went out of her way blown away room was large would stay again stayed longer south island new zealand lake resort trout apartment balcony spa
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Reviewed 3 November 2020 via mobile

Stayed 2 nights here. Spacious, quiet, clean and well appointed. Huge big private deck overlooking water. Car garage and own laundry. Comfort and luxury. Full kitchen , large open plan living area and large bedroom.
It was a joy to stay here. Loved the water birds just drifting by on the water below our deck.
Only bad comment was the turned up floor rug. A tripping Hazzard.

Date of stay: October 2020
Trip type: Travelled as a couple
Thank Kassie54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Resort, General Manager at Heritage Collection Lake Resort Cromwell, responded to this reviewResponded 28 December 2020

Hi Kassie54, thank you for your 5 star review! We are very pleased to read that you got to enjoy our fantastic one bedroom villa! It really is quite unique and special to be situated right over the water with direct water access at your feet!
Thank you for letting us know about the rug - we have passed this comment on to the owner for replacement (all villas are privately owned, in which we manage).
Your review has qualified you to enter our 'Great Guests' database! Please email us at reviews@lakeresort.co.nz and mention your name/username and date of review to receive a discount for your next visit with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2020

Had a very nice upstairs studio facing away from main lake but still with a view over marina. Our room was warm and clean, beautiful bathroom and best shower ever and stand-alone bath. Some more attention to detail though would turn this accommodation into 5 star. Bathroom needs proper blind not a sun-shade as open to neighbouring houses at night. Heating vent is in ceiling above bed so if left on overnight draught blows directly on you, vanes would not adjust via main control. Only one bedside table on one side and one halogen lamp, no ambient lighting in room at all. Large couch jammed against bed on other side. No smoking policy including balcony according to room info yet ashtray on outside table.
For the tariff charged I would expect things perfect, however we still enjoyed our stay and the setting is beautiful.

Date of stay: September 2020
Trip type: Travelled as a couple
1  Thank cruizee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Resort, General Manager at Heritage Collection Lake Resort Cromwell, responded to this reviewResponded 28 December 2020

Hi cruizee, thank you for your review, and thank you for your positive comments. Our showers are great aren't they! We have also taken on your suggestions and passed these on to the villa owner (villas are privately owned) to improve on the points you mentioned. We hope to see you back here again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2020

We stayed two nights, the room was fantastic, the outlook overall the water wonderful, from mist in the morning to clear winter day. Staff were helpful and friendly. We had dinner in the restaurant one night. The food was lovely and prices realistic.
The location is perfect to explore the region, very central.
Would stay again

Room tip: There are rooms that don’t have a water outlook.
Date of stay: July 2020
    • Location
    • Sleep Quality
    • Service
Thank Kiwigtn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Resort, General Manager at Heritage Collection Lake Resort Cromwell, responded to this reviewResponded 23 August 2020

Hi Kiwigtn, thank you for your review! We sure are in a pretty magic spot right over the water, offering a diverse range of amazing views to wake up to and experience throughout the day & night! Great to read you were also able to visit our award winning onsite restaurant and experience our great menu! Your review has qualified you to enter our 'Great Guests' database! Please email us at reviews@lakeresort.co.nz and mention your name/username and date of review to receive a discount code for your next stay with us!
We hope you enjoyed the rest of your trip and we hope to see you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2020

Spotlessly clean and very comfortable. We've been traveling for a week and this was by far the best place we have stayed in.
We had a delicious meal at the Moorings Restaurant. Top notch and enjoyed chatting with the very friendly owners.

Date of stay: August 2020
    • Location
    • Rooms
    • Service
Thank CCDunedin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Resort, General Manager at Heritage Collection Lake Resort Cromwell, responded to this reviewResponded 23 August 2020

Hi CCDunedin, thank you for taking the time to leave us a review! We are thrilled by your comments and thank you for choosing to include our resort in your travels! Great to also read you enjoyed our Moorings Restaurant.
Your review has qualified you to enter our 'Great Guests' database! Please email us at reviews@lakeresort.co.nz and mention your name/username and date of review to receive a discount code for your next stay with us!
We hope you enjoyed the rest of your trip and we hope to see you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2020

the accommodation is warm and clean which is much needed on winter nights, the walk around Lake Dunstan which is accessed from the resort is a great way to stretch the legs. My only recommendation would be to take your own bottle opener as there wasn't one in the room

Date of stay: July 2020
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
2  Thank Barb L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Resort, General Manager at Heritage Collection Lake Resort Cromwell, responded to this reviewResponded 24 July 2020

Hi Barb L, thank you for taking the time to leave us a review. We are definitely lucky to be right on the lake which offers some great walking tracks! Thank you for letting us know about the missing bottle opener, we will pop one back into the room.
We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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