We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (270)
Filter reviews
270 results
Traveller rating
184
55
23
4
4
Traveller type
Time of year
LanguageAll languages
More languages
184
55
23
4
4
Show reviews that mention
All reviews lake lugano visit lugano welcome drink wellness centre amazing lake view local attractions boutique hotel cleaning staff hotel is lovely short drive nice bathroom beautiful room small town an upgrade a great stay our honeymoon pasta
Filter
Updating list...
1 - 6 of 270 reviews
Reviewed 21 December 2018

It was a very nice stay and i am very happy that i was there for a night but it was amazing service everything. Also the service was really nice and room service very friendly. The receptionist was really nice though and she recommended me a lot and was helpfull i think you would enjoy it.

Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank Petra U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaCampione, Guest Experience at Melia Campione, responded to this reviewResponded 1 week ago

Dear Petra U,
Thank you for sharing your experience with us and for the nice words dedicated to our staff. We are always at clients' disposal to provide tips and suggestions. We look forward to your next stay!
Your Melia Campione Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2018

The hotel is located in a little village about 15 min by taxi from Lugano, costs about Euros 50. Unfortunately no shuttle from the hotel. The rooms are very elegant and with a fantastic balcony with view over the lake. Luxury Loewe brand in the bathroom

Date of stay: November 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank gullabella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaCampione, Guest Experience at Melia Campione, responded to this reviewResponded 1 week ago

Dear Gullabella,
Thank you for your nice words regarding our property and our service. The location may impact on convenience, especially if you are using public transportation, but on the other hand, quietness and breathtaking views balance this side aspect.
We look forward to your next visit!
Your Melia Campione Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2018

The receptionist was very helpful when we arrived. We were given a lovely room with a balcony with a view of the lake. The bathroom was very modern with a walk in rain shower.It is on the opposite side from Lugano so you get lovely views across the lake.

We were thinking of using the sauna but were told that we had to pay extra for all these amenities. We thought this comes with the extra cost of it being a 5 star hotel.

We would also have to pay extra for parking but we found parking outside the hotel instead which was cheaper.

Unfortunately we discovered the next morning that the corner of the room has a big damp problem which has obviously been there a long time. We reported it to the receptionist when we left but whether anything will be done about it....

The breakfast area had a good selection but we were sat right next to the swinging doors into the kitchen and the radio from the kitchen staff was blaring into the breakfast area...I felt I was in a 2 star cafe and not a 5 star hotel. It has no atmosphere as it runs lengthwise to the front of the hotel, so it is narrow and uninteresting.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Yas46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaCampione, Guest Experience at Melia Campione, responded to this reviewResponded 1 week ago

Dear Yas46,
Thank you for your feedback and for appreciating the service provided by our staff. We are also glad to confirm that your observations and comments were precious and valuable and that intervention was made on the room you occupied. As for the restaurant, a new management has established since November 1 and the atmosphere has changed a lot. We look forward to your next visit!
Your Melia Campione Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2018

Cozy hotel with magnificent view. Beautiful room with modern decor and cofortable bed. You are in itlay but inside swiss boarder !! Strange but very convenient in fact. Close to many great locations like milan, como, or lugano.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank ahmdtrvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaCampione, Guest Experience Dept. at Melia Campione, responded to this reviewResponded 23 October 2018

First of all thank you for sharing such nice feedback about your stay!
We try very hard to make every client happy for choosing us and our special location so it is a joy when we get to delight our guests during thery stay . We look forward to welcoming you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2018 via mobile

Had a room with a beautiful lake view. Great balcony. The room was very spacious and comfortable with a beautiful bathtub. The staff particularly warm and efficient. The hotel is excellently located to enjoy nature and relax

Date of stay: October 2018
Trip type: Travelled as a couple
Thank ferrosario66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaCampione, Guest Experience Dept. at Melia Campione, responded to this reviewResponded 23 October 2018

Dear Ferrosario66,

Thank you very much for your lovely compliments and for appreciating our service and staff.
We thank you so much your feedback and look forward to your next visit to Campione!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews