We couldn't have asked for a more wonderful place to stay in Roatan. The upper level of St. Mac's is spectacular. 3 bedroom, 3 bath, safe, very clean, spectacular views, close to many restaurants, shopping, entertainment, water taxi's are literally right out front of the house, the best snorkeling can be experienced walking out the door a few paces to the water. Not kidding. We snorkeled several times a day on all areas of the island and had a wonderful experience right in front of the house. Wonderful. Sam and Ruth were accessible during our entire stay and were exceptionally helpful with everything from searching things to experience, booking excursions, tips on where to go etc. The owner we dealt with prior to booking was great to work with as well. Her name is Kasey. We made the deposits with her and she made our arrangements for pickup and drop off at the airport. Really everything went wonderfully.
Marty picked us up from the airport and took us to the store so we could shop for snacks, ice and beverages then we asked if he would take us to a gas station so that we could air up our rafts so we were ready to hit the water upon arrival! haha. Marty was fantastic and we hired his wife and daughter to come prepare an island meal for the 4 of us at the house one evening. The food was fantastic as well. "Blackie's Island Cooking."
One minor incident with security:
For 7 days we had a security guard we called "E". He was wonderful. Friendly, always there, watched everything on the beach for us, just fantastic. Our last few days we had new security as they rotate and we had one minor issue that was quickly resolved by Sam (property manager). What happened is that some vendors walking by shouted up to the patio where we were relaxing and although we said we would let them know if we were interested in a massage later, one of the ladies took it upon herself to walk up the stairs, come into the house and knock on the patio window where we were sitting. We escorted her out and immediately contacted Sam to come assess the situation and at least we wanted to let someone know what had transpired. Although we had no big problem, it was uncomfortable that security did nothing to stop her from walking up and into the house. Our previous security "E" wouldn't let anyone pass the rope separating the property from the beach. Anyway, all worked out... the vendors know not to do this. Security knows not to allow this but you might want to lock the doors even when you are in the house just in case.
The housekeeper came about 3 times over the 10 days we were there. Everything was wonderful. The living room area is very spacious. Water was provided, a local pre-paid cell phone was provided to us to make arrangements for transportation and book excursions with. We had free WI-fi..We were completely happy with St. Mac's upper level. It really was wonderful. I'll post photos of some of the inside space, house and patio views. We'd absolutely come back again. Very pleased with our experience at St. Mac's. Thank you Sam, Ruth, Marty and Kasey for a memorable experience. Greatly appreciated. We love St. Mac's!
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