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Pat C

Extraordinary Hotel with Great Service

5.0 of 5 bubblesReviewed 11 Dec 2020
Excellent and safe experience! We stayed here for 3 nights in December 2020 and could not have asked for better service from staff and guides. All bio-security measures were strictly followed, the quality of the restaurant and meals were fantastic, and Juan at the reception desk at incredibly helpful to any request or question we had.

The hotel itself is probably the best choice in all the Salar. Situated on a high bluff overlooking the salt flats, one has a great view of the entire area with many outdoor observatories to watch a sunset and many nooks inside to enjoy their wood fireplaces.

We had Demetrio as a tour guide from the hotel for the full traditional day trip to the train graveyard, Salar stops including Isla Incahuasi, and finally wine and cheese to take in the Salar sunset. Very knowledge, kind, and great a taking perfect photos!

Highly recommend to all, great stay with great staff. Make sure to bring warm clothes and ask for the rooms with a view.
Date of stay: December 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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    Reviews (1,302)
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    All reviews salt hotel salt flats unique hotel unique experience common areas buffet dinner de sal watch the sunset game room stunning views deluxe room water pressure warm water special hotel south america hammocks edge
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    47 - 52 of 1,303 reviews
    Reviewed 7 June 2020 via mobile

    Stayed here for 2 nights. The room was clean and spacious enough and is very cozy. Bed was comfortable too. Slept really well. Its amazing that the hotel is made with salt. Buffet meals were great and there are cozy corners for guests to sit and relax. Although there is WiFi at the reception area, it wasn't that strong and doesn't always work. Overall, a great experience.

    Date of stay: September 2019
    Trip type: Travelled solo
    Thank WeakKneeTraveler
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 22 March 2020

    My wife and I stayed at this hotel to experience the salt flats and it was amazing. Outstanding services from every single person, especially Pablo Cascone in the restaurant, stunning views, great day out on the flats, beautiful rooms, relaxing spa. It was the highlight of our time in Bolivia. Would love to go back!

    Room tip: Rooms closer to lobby have better wifi
    Date of stay: January 2020
      • Value
      • Rooms
      • Service
    Thank kein88
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 11 March 2020

    The hotel is well decorated and it's a little tricky to walk on the salt for a three year old! The sunset view from the terrace is stunning. We traveled with a 3 year old and their restaurant staff were the most accommodating people! Their buffet had quite a lot of vegetarian and vegan options by which I dont mean salads, I mean real food!

    Date of stay: March 2020
      • Value
      • Location
      • Service
    Thank Lalitha A
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 9 February 2020

    Overall, we enjoyed our stay there. Best of all, as much as they stated that internet is only available in the lobby, we find very good internet reception in rooms 501 (right next to the lobby, and 504 (3 rooms further away). In addition, it was fast, and allowed us to send photos immediately.

    As the many reviews said, Luna Salada is built using salt. There was salt everywhere. I liked that as novelty, but after a while, did find it annoying, especially when one had to drag luggage over them. Other then that, the rooms were comfortable, though shower did take a minute or two to get the hot water. The amount of water was also quite weak.

    The staff was very attentive and bent over backward to serve us. Overall, really enjoyed it.

    Date of stay: February 2020
      • Sleep Quality
      • Rooms
      • Service
    2  Thank Retired I
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    andrea lora, Guest Services / Front Office at Luna Salada Hotel De Sal & Spa, responded to this reviewResponded 28 February 2020

    Dear guest,

    First, thank you for considering Luna Salada in your adventure trip and taking the time to give us an assessment and review of the hotel, our services and your experience. Your feedback is very important to us.

    We are very happy to know that you had a nice experience with us and that you could enjoy all the facilities and services we provide. This motivates us to keep working on continuous improvement and thus offering the best service for our guests. Again, thank you for choosing us, we hope you had an unforgettable trip and were looking forward to having you back again !!, Best wishes today and always.

    Hotel de Sal & Spa Luna Salada

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 3 February 2020

    I’m sure we are all familiar with the feeling of arriving at a hotel and being duped by the marketing or TA photos. Luna Salada had the opposite problem - the marketing doesn’t come close to showing what an amazingly interesting hotel this is.

    I was organising a 4d trip from San Pedro de Atacama and arranged to stay at Luna Salada for all 3 nights. I booked directly though the hotel and reserved the family suite - perfect for our family of 5 (children aged 5,8,10). We used White and Green for the tour - who were brilliant. Worth noting if coming from Atacama and you opt to stay in Uyuni for all 3 nights on this tour it makes for an incredibly long travel day (14 hours) at the start and end - though worth it in my opinion!

    The hotel is close but set back a bit from the salt flats and from the outside doesn’t look anything special but inside, the space is amazing. Seating areas everywhere with views across the landscape, a games room, bar, spa (which sadly we didn’t have time to use) and a restaurant serving buffet breakfast and dinners. All the staff were excellent with the kids though Pablo (del mundo!) was a particular highlight - accommodating every request through the meal times.

    Would highly recommend staying here if you are coming to visit the amazing salt flats in Uyuni. If we are lucky enough to come back - we would definitely try and spend every night here again!

    Date of stay: January 2020
      • Location
      • Sleep Quality
      • Service
    Thank Carl787
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    andrea lora, Guest Services / Front Office at Luna Salada Hotel De Sal & Spa, responded to this reviewResponded 28 February 2020

    Dear guest,

    First, thank you for considering Luna Salada in your adventure trip and taking the time to give us an assessment and review of the hotel, our services and your experience. Your feedback is very important to us.

    We are very happy to know that you had a nice experience with us and that you could enjoy all the facilities and services we provide. This motivates us to keep working on continuous improvement and thus offering the best service for our guests. Again, thank you for choosing us, we hope you had an unforgettable trip and were looking forward to having you back again !!, Best wishes today and always.

    Hotel de Sal & Spa Luna Salada

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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