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Fandi F

Excellent Service

5.0 of 5 bubblesReviewed 23 Jul 2024
The excellent services from the Front Liner, Mr. Nana is very helpful to do the checking process , assist us for introduce hotel room, and help us choose room until we got executive panda room no.311 with terrace and amazing view, The room is very spacious and clean. thank you Mr. Nana for helping us.
Date of stay: July 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dody Saputro , General Manager at Royal Safari Garden Resort & Convention, responded to this review
Responded 26 Jul 2024
Dear Mr. Fandi,
Greeting from Royal Safari Garden.

Thank you for taking the time to give us valuable feedback.
We are delighted to read that you enjoyed and detailed following your recent family stay with us.

On the other hand, please be assured that I have personally shared your comments to Mr.Nana to keep him motivated give best service to our guests.

Once again, thank you for choosing Royal Safari Garden.
We looking forward to welcoming you back soon!

With our best regards,
Dody Saputro
Hotel Cluster Manager Royal Safari Garden & Safari Resort

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (4,742)
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    Traveller rating
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    588
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    17 - 22 of 4,744 reviews
    Reviewed 14 July 2024

    Cozy place with delicious breakfast,
    No need to go to anywhere there are everithing there,
    Friendly and very helpfully service.
    Expecially for Habibah, who help me when I left my Tab, thnx you Royal Safari, big apreciate to your staff Habibah

    Date of stay: July 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank agus b
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Dody Saputro , General Manager at Royal Safari Garden Resort & Convention, responded to this reviewResponded 14 July 2024

    Dear Mr. Agus.
    Greeting from Royal Safari Garden.

    Thank you for taking time give us valuable feedback.
    We glad to hear you had a wonderful stay with us. Thank you as well for your kind words about good and comfy and how friendly our service associates.

    Once again, thank you for as loyal guest and give us positive feedback and we look forward to be of service to you again.

    Kind Regards,
    Dody Saputro
    Hotel Cluster Manager Royal Safari Garden & Safari Resort

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 13 July 2024

    Dine with giraffe with mas ibnu very fun. Overall very good experience. My daughter very happy having holiday here. And thanks to all members and staff who is very helpful during our stay………………………………………………………………………. ………………………………………..

    Date of stay: July 2024
    Trip type: Travelled with family
    Thank Arjuna I
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Dody Saputro , General Manager at Royal Safari Garden Resort & Convention, responded to this reviewResponded 14 July 2024

    Dear Mr. Arjuna.
    Greeting from Royal Safari Garden.

    Thank you for taking time give us valuable feedback.
    We glad to hear you had a wonderful stay with us. Thank you as well for your kind words about good and comfy and how friendly our service associates.

    Once again, thank you for as loyal guest and give us positive feedback and we look forward to be of service to you again.

    Kind Regards,
    Dody Saputro
    Hotel Cluster Manager Royal Safari Garden & Safari Resort

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 13 July 2024

    Royal Safari Garden a great place to spend your precious vacation with your beloved family. We have such a great time here. The staffs at the hotel , restaurant and morning breakfast restaurant are very helpful and friendly, one of them is kak Elisah who always keep in touch with the customer for their needs.

    Date of stay: July 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Ariani K N
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Dody Saputro , General Manager at Royal Safari Garden Resort & Convention, responded to this reviewResponded 14 July 2024

    Dear Mrs. Ariani.
    Greeting from Royal Safari Garden.

    Thank you for taking time give us valuable feedback.
    We glad to hear you had a wonderful stay with us. Thank you as well for your kind words about good and comfy and how friendly our service associates.


    Once again, thank you for as loyal guest and give us positive feedback and we look forward to be of service to you again.


    Kind Regards,
    Dody Saputro
    Hotel Cluster Manager Royal Safari Garden & Safari Resort


    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 10 July 2024 via mobile

    Great service and food. Especially at Kanoopi.
    Wood fire pizza was delicious and the coffee and lemon squash were a daily purchase. The staff were so friendly especially with the kids. Really great place to stay with kids. So many activities and restaurants on site so you dont even need to leave the hotel!

    Date of stay: July 2024
    Trip type: Travelled with family
    Thank yasminzimah
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Dody Saputro , General Manager at Royal Safari Garden Resort & Convention, responded to this reviewResponded 10 July 2024

    Dear Mrs. Yasmin,
    Greeting from Royal Safari Garden.

    Thank you for taking time give us valuable feedback.
    We glad to hear you had a wonderful stay with us.

    Once again Thank you for sharing your satisfying experienced and we do look forward to welcoming you again soon at Royal Safari Garden.

    With our best regards,
    Dody Saputro
    Hotel Cluster Manager Royal Safari Garden & Safari Resort

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 10 July 2024

    Such a great experience having lunch literally side by side with a meerkat, since we only saw them on natgeo, good job De Savana! Mba Elisa who served us recommend Ayam Lunak Sambal Mama and it's soooo delicious also Pisang Goreng/ Banana Fritter perfect for munching while adoring the meerkat. -Inez

    Room tip: They seem to always running out of glass so better bring your own tumbler when breakfast
    Date of stay: July 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Arezka N
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Dody Saputro , General Manager at Royal Safari Garden Resort & Convention, responded to this reviewResponded 10 July 2024

    Dear Valuable Guest,
    Greeting from Royal Safari Garden.

    Thank you for taking time give us valuable feedback.
    We glad to hear you had a wonderful stay with us.

    Once again Thank you for sharing your satisfying experienced and we do look forward to welcoming you again soon at Royal Safari Garden.

    With our best regards,
    Dody Saputro
    Hotel Cluster Manager Royal Safari Garden & Safari Resort

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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