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Ariani K N

Great place for family vacation

5.0 of 5 bubblesReviewed 12 Jul 2024
Royal Safari Garden a great place to spend your precious vacation with your beloved family. We have such a great time here. The staffs at the hotel , restaurant and morning breakfast restaurant are very helpful and friendly, one of them is kak Elisah who always keep in touch with the customer for their needs.
Date of stay: July 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dody Saputro , General Manager at Royal Safari Garden Resort & Convention, responded to this review
Responded 13 Jul 2024
Dear Mrs. Ariani.
Greeting from Royal Safari Garden.

Thank you for taking time give us valuable feedback.
We glad to hear you had a wonderful stay with us. Thank you as well for your kind words about good and comfy and how friendly our service associates.

Once again, thank you for as loyal guest and give us positive feedback and we look forward to be of service to you again.

Kind Regards,
Dody Saputro
Hotel Cluster Manager Royal Safari Garden & Safari Resort

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (4,723)
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Traveller rating
3,894
588
147
64
31
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14 - 19 of 4,724 reviews
Reviewed 10 July 2024 via mobile

Great service and food. Especially at Kanoopi.
Wood fire pizza was delicious and the coffee and lemon squash were a daily purchase. The staff were so friendly especially with the kids. Really great place to stay with kids. So many activities and restaurants on site so you dont even need to leave the hotel!

Date of stay: July 2024
Trip type: Travelled with family
Thank yasminzimah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dody Saputro , General Manager at Royal Safari Garden Resort & Convention, responded to this reviewResponded 10 July 2024

Dear Mrs. Yasmin,
Greeting from Royal Safari Garden.

Thank you for taking time give us valuable feedback.
We glad to hear you had a wonderful stay with us.

Once again Thank you for sharing your satisfying experienced and we do look forward to welcoming you again soon at Royal Safari Garden.

With our best regards,
Dody Saputro
Hotel Cluster Manager Royal Safari Garden & Safari Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2024

Such a great experience having lunch literally side by side with a meerkat, since we only saw them on natgeo, good job De Savana! Mba Elisa who served us recommend Ayam Lunak Sambal Mama and it's soooo delicious also Pisang Goreng/ Banana Fritter perfect for munching while adoring the meerkat. -Inez

Room tip: They seem to always running out of glass so better bring your own tumbler when breakfast
Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Arezka N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dody Saputro , General Manager at Royal Safari Garden Resort & Convention, responded to this reviewResponded 10 July 2024

Dear Valuable Guest,
Greeting from Royal Safari Garden.

Thank you for taking time give us valuable feedback.
We glad to hear you had a wonderful stay with us.

Once again Thank you for sharing your satisfying experienced and we do look forward to welcoming you again soon at Royal Safari Garden.

With our best regards,
Dody Saputro
Hotel Cluster Manager Royal Safari Garden & Safari Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2024

good homy ambience, good service props to mbak elisah, thank you so much mbak! we have so much fun here, some food need to be improved but overall good. there are a lot of places to go, sight seeing, cute animals, lovely live music, good dessert, yeay!

Date of stay: July 2024
Trip type: Travelled with family
Thank Alda P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dody Saputro , General Manager at Royal Safari Garden Resort & Convention, responded to this reviewResponded 7 July 2024

Dear Our Valuable Guest,
Greetings from Royal Safari Garden

Thank you for sharing your experience related to your recent stay with us. We thank you as well for your kind words about the quality of our service.

We look forward to be of service to you again.

Best regards,

Dody Saputro
Hotel Cluster Manager Royal Safari Garden & Safari Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2024

Having lunch at Savana restaurant was amazing. We had Chinese style for 5, which is very delicious. My Daughter had spaghetti carbonara and she love it. Got assist by Ms. Elisah, she's really nice and helpful with the menu especially the chef recommendations. All good, sure we will come back again next time.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Fenny Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dody Saputro , Manajer Umum at Royal Safari Garden Resort & Convention, responded to this reviewResponded 1 July 2024

Dear Mrs. Fenny,
Greeting from Royal Safari Garden.

Thank you for taking the time to give us valuable feedback.
We are delighted to read that you enjoyed and detailed following your recent family stay with us.

On the other hand, please be assured that I have personally shared your comments to all staff to keep her motivated give best service to our guests.

Once again, we appreciate your choosing Royal Safari Garden and we look forward to welcoming you back soon!

Best Regards,

Dody Saputro
Hotel Cluster Manager Royal Safari Garden & Safari Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2024

The food is good, the service is very good. Ms Ayu give us and our family especially our kids very good treatment. The food come within 20 minutes, the taste is very good and authentic,. Once again the service is outstanding, will come again for sure

Date of stay: June 2024
Trip type: Travelled with family
Thank Navigate68615304801
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dody Saputro , Manajer Umum at Royal Safari Garden Resort & Convention, responded to this reviewResponded 30 June 2024

Dear Valuable Guest,
Greeting from Royal Safari Garden.

Thank you for taking the time to give us valuable feedback.
We are delighted to read that you enjoyed and detailed following your recent family stay with us.

On the other hand, please be assured that I have personally shared your comments to all staff to keep her motivated give best service to our guests.

Once again, we appreciate your choosing Royal Safari Garden and we look forward to welcoming you back soon!

Best Regards,

Dody Saputro
Hotel Cluster Manager Royal Safari Garden & Safari Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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