Upon arrival you know that you are in a friendly and relaxing environment. The staff truly go out of their way to ensure you are cared for. The setting is lovely, the beach private, the Monkey Bar fun, the cottages are spacious and airconditioned, and the bathrooms bring the outside in...you'll know what I mean when you visit...it is a fantastic set up. We did a couples massage and the two Balinese ladies did a superb job. The restaurant staff are extremely accommodating and I suggest you try the seafood salad. If I were to share one caution it would be stairs.....the resort is a cascading set of cottages, some single, some double (you have a next door neighbor) and all require some climbing of steps to reach your room. The views are worth it, but just know that going to the beach, or the pool, or the pool bar, or the yoga pavilion or the Balinese Spa, or the Monkey Bar, or the restaurant, means you walk down steps, and then up steps to go back to your room. Again, the place is worth it.