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Pat Nown
Leicester, United Kingdom

Without the location this hotel falls short on most benchmarks

3.0 of 5 bubblesReviewed 8 Apr 2024via mobile
A beautiful location on the beach just about perfect for the sunset BUT it is clear that the owners rely on this ..when there is no manager in sight .. reception and bar/restaurant staff are hard working and polite though sometimes as a guest .. I feel I am an inconvenience.. there is no heart to this hotel .. no central social point except possibly the pool bar in daytime . The whole place needs investment .. the rooms are dated which in itself does not bother me but the beautiful ceiling fan does not work and nor do most fans in most rooms I was advised .. much preferable to noisy air con , the toilet water runs after each flushing .. a simple plumbing job .. which I have asked to be corrected several times … wardrobe doors missing or not useable .. various trip hazards around the hotel .. pool lighting broken .. awful beach chairs .. outside shower not working .. non existent Spa .. no activities published .. food and drinks overpriced and average .. so much potential due to location which is why I chose it over a Grand Anse and true Blu where I have stayed before but a kick up the backside is needed .. very unlikely I would choose on a future visit to stay here ..
Date of stay: April 2024
Trip type: Travelled solo
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    Reviews (337)
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    1 - 6 of 337 reviews
    Reviewed 8 February 2024

    It was my daughters 10th Birthday and I decided to give her a Surprise. Excellent service provided from the Office personnel. Breakfast was freshly made and was indeed DELICIOUS. We had lunch poolside and it was AMAZING....Everything was prepared and delivered steaming hot. See you soon, Kali. We had a BLAST!

    Date of stay: February 2024
    Trip type: Travelled with family
    Thank Sharnadee K
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 18 January 2024

    In the past, I have dined at this property a few times; however, I never stayed at the hotel. In December 2023, during one of my monthly staycations, we decided to spend one night at Kalinago. The room was nicely decorated and contained the necessary amenities. We bathed in the pool as well as on BBC Beach but the entire breakfast experience at Sur La Mer was quite impressive. We ordered in advance, for 8:00 am since I was going to the office immediately after checkout. Whilst placing the orders, Kathy guided us in terms of portion sizes, food combinations, and the like. When we arrived at the restaurant, the food was ready. Everything was tasty and I took the rest to the office as the portions were generous. Thank you Kathy for adding value to our experience!!! We will certainly be back…

    Date of stay: December 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank Singletraveller2014
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 19 December 2023 via mobile

    The location of this hotel is perfect. The beach is usually quiet with plenty of space. It’s a little tired in places but offers rustic charm. The staff were all very helpful. The food was of a good standard, particularly the breakfasts and I’d recommend the rum punch special with has a couple of secret ingredients. The pool has a swim up bar. It’s next to La Plywood bar and a 20 min walk from Umbrellas. The driveway is steep but makes a short sharp walk up the hill to blow away the cobwebs before breakfast. Would definitely return.

    Room tip: Plenty of parking. Use the Haylup taxi app to ride to and from. Try the rum punch special.
    Date of stay: December 2023
    Trip type: Travelled with friends
    Thank Nick B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 24 October 2023 via mobile

    Staying here right now and what a gem
    Great hotel right on the beach
    Super ocean view from every room
    Calm waters and great shady spots to simply chill
    Clear clean warm pool
    Great friendly staff - super helpful
    Easy trip into St George’s and far enough away to feel secluded and out of the way

    Room tip: Loads of parking Fridge & large kettle provided Nice balcony to sit and munch or just chill with a coffee or drink
    Date of stay: October 2023
    Trip type: Travelled with family
    Thank Toni_London123
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 26 August 2023

    We came back with a family group in May 2023 for a week. The grounds looked much improved and staff did make more of an effort to accommodate our needs.
    We all had ground floor rooms which worked well and allowed us to spend time altogether on the garden outside our rooms with the children. This helped as some of the family were staying at a different hotel or lived locally and allowed us to socialise right outside the rooms where the children were sleeping.
    Our granddaughters had a great holiday. Enjoying both the location for the beach on your doorstep with its safe sheltered bay and the on-site pool.
    Staff allowed us to eat our beach BBQ food within the grounds which again allowed us the space to be a family group for which we were grateful.
    Due the resort being more local and not part of a chain you do get more of a local experience which gives you the freedom to enjoy the Caribbean in its splendour.
    If your looking for recently refurbished rooms the resort is not for you but if you want a room on a beach in the Caribbean at an affordable price (sale deals available as package through BA from the UK) this is for you.
    The beach outside your room is stunning is quiet most of the time and very safe for children.

    Date of stay: May 2023
    Trip type: Travelled with family
    1  Thank Charlotte A
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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