Our Zimmer was in the 1st floor and it was hard to take the suitcases without elevator.
The staff was not customer oriented, I check out exactly at 10:00 and the desk girl says why I didn't come 5 minutes earlier.
I asked to use the swimming pool for another 30 min after checkout and she refused.
BTW - pay attention that there is a cleaning fee as well which is hidden in the small letters
- Free Wifi
- Free parking