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Reviewed 13 May 2021 via mobile

Stayed two nights , couples get away and golf. We were upgraded at no extra cost to sea view room as ours was not quite ready. Rooms are large, spotless and with amazing views. Bathroom was huge , loved the magnifying mirror for us old girls trying to put on our mascara. Shower pressure wasn’t huge but fine. Lots of fluffy thick towels. Very comfy beds with selection of pillows. The only thing was our door to patio was stuck closed, meant to mention to management , sorry. Housekeeping staff were friendly and helpful. Used the restaurant on site. Nice food, smallish selection but well cooked and loved the vegetarian options. Nice wine selection. Good breakfast a la carte. Some staff are obviously not very experienced but all were welcoming and helpful. Hubby says the course is in good shape for golfing. All in all a lovely relaxing stay. We will be back for sure.

Date of stay: May 2021
Thank LEANNEL78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus Keenan, General Manager at Rydges Formosa Golf Resort, responded to this reviewResponded 14 May 2021

Dear LEANNEL78,

Well, we love your review heading, thank you.

We’re really happy to read that your stay was around a couples’ getaway to play golf, and that overall your experience was really positive.

It’s nice to see that our front desk team upgraded you on arrival, to a Villa with magnificent views. They are a generous size, and the bathrooms are always a surprise, and an added bonus. Thank you for letting us know about the patio door, we’ll get onto ensuring that we have that repaired.

Great to read that your husband mentioned the course was in great shape, it’s getting better by the month, with our fantastic green-keeping working very hard to improve all aspects of the course.

We look forward to welcoming you back for another couples’ getaway, thank you for sharing your experience on TripAdvisor, and for leaving your positive rating.

Kindest regards
Marcus

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Reviewed 13 May 2021 via mobile

I have a family member who lives in Beachlands and I always struggled to find suitable wheelchair accessible accommodation for myself and the family.
Wow is all I have to say, after staying in many hotels all over the place I find that the accessible rooms are usually in the parts of the hotel where nobody else would want to stay and that wheelchair guests are an afterthought, look no further as the villas are really spacious and more importantly the bathrooms are bigger that some rooms elsewhere and wheelchair guests will have no problems with these villas.
All of the staff were very helpful and couldn’t be nicer. We will definitely be back now that international travel between Australia and New Zealand is back on.
Oh and did I mention that the views from the villas and restaurant are fantastic!

Date of stay: May 2021
Trip type: Travelled with family
Thank johnandtammie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus Keenan, General Manager at Rydges Formosa Golf Resort, responded to this reviewResponded 14 May 2021

Dear johnandtammie,

It is so pleasing to read that you found Rydges Formosa Golf Resort meet all of your requirements with regards to accessibility. Our Villas are very spacious, and as you’ve noted, the bathroom size is very generous, nice to see this is well suited to wheelchair access, without being tight and challenging.

I am also really happy to see that you found our team were helpful and very nice, and also that you enjoyed the stunning views we that have from the Resort across the Hauraki Gulf to Rangitoto Island and Auckland City.

Thank you for taking the time to share your experience, and for your positive rating. We look forward to welcoming you back on your next visit to your Beachlands family.

Kindest regards
Marcus

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Reviewed 12 May 2021

Went here with family (young family plus grans) as a mother’s day getaway. Got the deluxe two-bedroom villa, and heck was the view worth the extra $. We also loved that we have expansive grassland in front of us for the little one to run around on. You certainly don’t get that at a usual hotel. People were nice and helpful. And although there were some glitches (e.g., no bubble bath, was initially told no room service, no menus in room, etc), they were so minor and addressed/rectified in a polite manner, that they do not really make a dent on the general good vibes. We can only tell we were in Auckland because we can still make out the sky tower silhouette, but otherwise, it felt like a world away.

Date of stay: May 2021
    • Value
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Review collected in partnership with this hotel
Thank 0_0citydweller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus Keenan, General Manager at Rydges Formosa Golf Resort, responded to this reviewResponded 13 May 2021

Dear 0_0citydweller,

It is lovely to read your review, and see that you had an enjoyable break away for Mother’s Day.

The views from the Resort are just stunning, and it is nice to feel that you’ve managed to escape Auckland, while actually being so close. I am sorry about the couple of glitches you mention. We don’t currently offer room service as a result of distances to the Villas, however I am pleased to say that we are looking into how we can best offer room service moving forward and hope to introduce room service later in the year.

I am pleased to see that you found our team to be nice and helpful, and that your concerns were addressed in a polite manner, which didn’t have an impact on you overall experience.

Thank you for taking the tie to share your stay experience, and rate us positively. We look forward to welcoming you back to Rydges Formosa Golf Resort.


Kindest regards
Marcus

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Reviewed 27 April 2021

The villa we stayed in was a nice size with a comfortable bed. It is a bit dated but I've heard it is being renovated - in which case I would return because it is a lovely location. It was clean and tidy. The only downside was our breakfast that we purchased. The breakfast buffet was subpar which was disappointing, but that is easy to improve so fingers crossed it will be better if we return.

Date of stay: April 2021
    • Value
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Review collected in partnership with this hotel
1  Thank jenhambly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus Keenan, General Manager at Rydges Formosa Golf Resort, responded to this reviewResponded 29 April 2021

Dear jenhambly

Thank you for taking the time to share your feedback after your recent stay.

It is pleasing to read that you liked the size of the villa and found the bed to be comfortable. The Villas have recently been refurbished, with the superior and deluxe receiving different levels of refurbishment work.

I am sorry to see your comments about the breakfast that you encountered. As the Resort was full when you stayed we were trailing a buffet breakfast, in an attempt to provide a quicker breakfast dining experience. However after the weekend we debriefed how this went, and quickly decided that we need to continue with our normal breakfast offering, which is an a la carte menu. You will certainly receive a better breakfast experience when you return, as it won’t be a buffet.

Kindest regards
Marcus

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Reviewed 15 April 2021

Staff were very good, but unfortunate experience with no WiFi and only basic TV channels. Were able to watch Masters golf in the hotel facility however, would have been good to have a couple of coffee ore drink vouchers to make up for the wifi. Needs to be a better liaison between golf management and hotel management - hotel guests should have some form of priority over young Beachlands opportunists for golf carts. Esp if disabled or elderly.

Date of stay: April 2021
    • Value
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    • Service
Review collected in partnership with this hotel
1  Thank jonwilcoxnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcus Keenan, General Manager at Rydges Formosa Golf Resort, responded to this reviewResponded 16 April 2021

Dear jonwilcoxnz

Thank you for taking the time to share your recent stay experience.

Sadly a local power transformer, located in Maraetai, failed on Saturday afternoon during the storm that swept through Auckland, the resulting power failure impacted on our IT equipment. We did need to wait for a piece of equipment to be sent out, so we could get our Wi-Fi operational again. I am pleased to advise that we do now have this fixed, however I appreciate that it’s after your stay with us. I do apologise that we didn’t think to offer you a coffee to enjoy while you were watching the Masters Golf.

We do offer over 30 free to air TV channels in our Villas, with sky TV channels available in the main pavilion, as you have noted.

The golf carts on site are for the golfers, as we have one of the longest playing courses in New Zealand. However, if a cart is required for accessible purposes we would certainly look to make one available; I do note that there was no request in your reservation along these lines which, to be fair, does make it difficult for us to know that this is required. We do also have Resort, 6 seater, cart and we are more than happy to transfer guests to and from their Villa on request, this is actually quite common.

I am pleased to note your title “Coming Along”, and to also see that our team were good.

Again we appreciate you taking the time to rate us and share your comments.


Kindest regards
Marcus

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