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Reviewed 21 February 2024 via mobile

I would like to commend Ase and Nazmeen in the Day Spa.
How amazing was Ase with her massage and Nazmeen with her pedicure.
The ambiance and outlook of the Day Spa was just pure relaxation .

Also Luisa, Bronwyn, Veremo, Epi, Nayane and all the wonderful staff in the Bula Brasserie.
Always a smile on their face and nothing was an effort for them to provide you with whatever you required.

The people that work at the Warwick are all very special.
Always a smile and Bula to everyone who walks by.

Denise and Andrea

Date of stay: February 2024
Trip type: Travelled with family
Thank Denise R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mereisi Makutu, Owner at Warwick Fiji, responded to this reviewResponded 13 March 2024

Bula & a Warm greeting from Warwick Fiji
Dear Denise R,
Thank you so much for taking the time to share your positive experience on TripAdvisor. We are thrilled to hear that you enjoyed your massage at our Spa. Our team takes great pride in delivering exceptional service and creating unforgettable experiences for our guests, and we are so pleased to hear that our Fijian staff made your stay even more enjoyable with their friendly and accommodating service. We will definitely pass your appreciate to our Team as mention above.

We are grateful for your recommendation and hope to have the pleasure of welcoming you back to our resort in the near future.

Warm Regards,
Warwick Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2024

What a wonderful week we had at The Warwick Fiji. All the staff are very friendly and always willing to help you to get the best from the resort. The resort was going through some maintainence at the time but the staff were able to work around issues.
The Wicked Walu Restaurant was exceptional. The menu delicious and well presented. Wait staff were excellent.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Greg O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mereisi Makutu, Owner at Warwick Fiji, responded to this reviewResponded 13 March 2024

Bula Vinaka gregoV3572OM
Dear valued guest,

Thank you for your wonderful review of your recent stay at Warwick Fiji Resorts. We are delighted to hear that you loved every aspect of your stay, from the warm and positive welcome during your stay.

We truly appreciate your recognition to our dedicated team from our Wicked Walu Restaurants they are exceptional individuals who consistently go above and beyond to ensure our guests have a memorable stay. We will make sure to pass along your appreciation to the team.

It was a pleasure to have you as our guest, and we look forward to welcoming you back on your future visits to Fiji.

Warm Regards
Warwick Family.

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Reviewed 11 February 2024

Had a beautiful stay at the Warwick Fiji. The highlight was the lovely Posita, the ice cream lady, who was kind with giving us lovely slushies to beat the heat. Posita always recommended to us all the wonderful night entertainment which we enjoyed greatly.

Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Olivia D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mereisi Makutu, Owner at Warwick Fiji, responded to this reviewResponded 13 February 2024

Bula Vinaka & Greetings from Warwick Fiji,

Thank you for your wonderful review of your recent stay at Warwick Fiji Resorts. We are delighted to hear that you loved every aspect of your stay, from the warm and positive welcome during your stay.

We truly appreciate your recognition of our dedicated team members, Posita at the Ice-cream pallor she is exceptional individuals who consistently go above and beyond to ensure our guests have a memorable stay. We will make sure to pass along your appreciation to her.

It was a pleasure to have you as our guest, and we look forward to welcoming you back on your future visits to Fiji.

Best Regards,

Warwick Family

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Reviewed 10 February 2024

My 2nd time staying here...upon check-in they said they didnt have any of the rooms left that I booked online. They then changed us to a different side of the hotel on the ground floor and charged an extra 100 per night. We ran into a couple who checked in the same day as us and said they got a complimentary upgrade to a suite (worth an extra $900), yet we were offered nothing. The TV remote was broken. The shower had cold water only for all 3 days which was very unpleasant. Breakfast buffet is very nice and if you enjoy beach and snorkeling this place has both. I would like to recommend this hotel but feel that since the last time I was here (7 years ago) nothing has changed or improved.

Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Kam A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mereisi Makutu, Owner at Warwick Fiji, responded to this reviewResponded 13 February 2024

Bula Vinaka & Greetings from Warwick Fiji,

Thank you for your recent feedback with specific comments relating to our services and your stay experience, whilst here with us.

We apologize for the inconveniences you encountered and assure you that your review has been discussed at length with our Team, for our improvements, where required.

We hope that you will one day return to our shores here at Warwick Fiji, for a much better experience with great memories to cherish.

Best Regards,
Warwick Family

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Reviewed 6 February 2024 via mobile

Trying to give them the best rate it be 3 star not 5 as it say in the rating
The hotel is old and bad smell, falling a part. AC not able to handles the normal temperature and water is cold in the shower, just 2 night out off 9 we stay there were hot water
The personal trying to to the best but it won’t do a lot as the owners needs to renovate the property if they want 5 star, other way stay away if you like 5 star properties
Also, if you from expedia VIP, do not expect early or late check out as they will not provide it to you even it is available

Room tip: stay away if you like 5 star hotel
Date of stay: January 2024
Trip type: Travelled as a couple
Thank B6885KI_
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mereisi Makutu, Owner at Warwick Fiji, responded to this reviewResponded 13 February 2024

Bula Vinaka and Tropical Greetings from Warwick Fiji!

Thank you for taking the time to share your feedback regarding your recent stay with us. We are sorry to hear that your experience did not meet your expectations and that you faced several operational issues during your stay.

We take all guest feedback seriously, and we apologize for any inconvenience caused. Please rest assured that we will share your comments with our team to ensure we improve our service and facilities.

We appreciate your comments regarding the room, and operational issues encountered with our staff. We will take these comments on board and work towards providing a better experience for our guests.

Once again, thanking you for choosing to stay with Warwick Fiji & hope to welcoming you back with your family to Warwick Fiji.


Best Regards,
Warwick Family.

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