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Kylie

The staff make this resort

Review of Warwick Fiji
4.0 of 5 bubblesReviewed 18 Sept 2022
We were expecting 5 star but i would say its more like a 3-4 star - but for the price, you can't really complain.

The staff really make this resort what it is. From the bar staff, to the cleaners, to the activities centre.. all of them! Just so many smiling happy faces - they are the heart of this place.

The kids food was mostly chips, pasta, sausages, with cake and fruit for dessert - although the kids never really complained about it.

My only negative comment is that they need to have one particular staff member who is solely responsible for replenishing items during meal times. The amount of times I went to eat breakfast and didn't have a spoon.. or the water was empty, the coffee was empty, or entire meal options were missing at the buffet. Every time we went to eat there was always something we had to go and ask for - the staff were incredibly busy so its not their fault.. just some feedback.
Date of stay: September 2022
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Tokasa Tasere, Guest Services / Front Office at Warwick Fiji, responded to this review
Responded 27 Sept 2022
Bula Vinaka & Greetings from Warwick Fiji,

Thank you for your review after your recent stay with us.

Your kind compliments towards our staff is appreciated and sincerely acknowledged. We have also noted your

comments relating to your experiences here and we apologize for falling short of your expectations. Your feedback is

noted and has been taken on-board as we always endeavor to improve our services.

We hope to see you again for a more enjoyable holiday experience.

Vinaka & Island Regards,

Resort Management.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 18 September 2022 via mobile

The staff are the absolute heart and soul of this resort!!!! They are warm, attentive and always smiling. Without the staff they have this resort would not be memorable. The resort is old and it shows! The rooms and bathrooms are very old, the air con in our room stayed on 24/7 but would not get below 24 degrees. The beds are only doubles and the single was a veryyy small single.
We had buffet breakfast and dinner most nights (except one night) and it was average. The omelette station was nice and the coffee was good but otherwise nothing to rave about. The grounds are well kept and its a pretty resort to walk around but the harder you look the more you see it needs a facelift. We had to keep checking our bill as the meals kept being charged that should have been included. Glass bottom boat was fantastic we really rated that.
I would recommend anyone that stays here walk up the beach a little to the village who do the BEST massages ($50 for one hour!) Hair braiding and they did our laundry too which came back so clean. Support the locals where you can, they need it!!
WiFi is shocking too which we had not read in any reviews previous.
We will miss the beautiful people we saw each day working there but unfortunately I would not return to the Warwick should we come to Fiji again one day.

Room tip: Go to the village on the beach for massages, laundry and hair braiding!
Date of stay: September 2022
Trip type: Travelled with family
Thank shayeg89
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tokasa Tasere, Guest Services / Front Office at Warwick Fiji, responded to this reviewResponded 28 September 2022

Bula Vinaka & Greetings from Warwick Fiji,

Thank you for your review after your recent stay with us.

Your kind compliments towards our staff is appreciated and sincerely acknowledged. We have also noted your comments relating to your experiences here and we apologize for falling short of your expectations.

Your feedback is noted and has been taken on-board as we always endeavor to improve our services.


Vinaka & Island Regards,

Resort Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2022

My daughter and I enjoyed our stay at the Warwick and especially appreciated the welcoming and hospitable nature of its wonderful staff. Friendly, accommodating and always willing to assist, we were greeted with smiling faces and a cry of 'Bula' throughout our stay. The resort boasts some really good restaurants, the seafood and teppanyaki being real stand outs, and we also really enjoyed the glass boat exploration of the choral reef and the trip into Sigatoka for some shopping. Be prepared for a two hour drive from Nadi airport to the resort but worthwhile as it provides a glimpse of life outside the resort.

Room tip: Check bed types when you book. Sofa beds are only really suitable for children.
Date of stay: September 2022
    • Sleep Quality
    • Rooms
    • Service
Thank tinak345
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tokasa Tasere, Guest Services / Front Office at Warwick Fiji, responded to this reviewResponded 28 September 2022

Bula Vinaka and Tropical Greetings from Warwick Fiji!

Thank you for your positive review following your recent holiday with us. It is great to read that you and your daughter had a great time staying with us & that you enjoyed the range of activities available and our restaurants.

All our valued guests are important to us, thus it was our pleasure for us to help you have a wonderful time. We are also glad to hear that you enjoyed the services provided by our staff.

We have a team of hardworking people back here and they are what makes the resort!

We look forward to your next visit, for more lasting memories & fun times.

Vinaka & Island Regards,

Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2022

Had a lovely manicure and returned the next day for a massage. Nazmeen was amazing. Would highly recommend you ask for her! Loved the atmosphere and looking out at the ocean and the lovely staff who make you feel pampered.

Date of stay: September 2022
    • Value
    • Sleep Quality
    • Service
Thank O6244ZWlaurenw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tokasa Tasere, Guest Services / Front Office at Warwick Fiji, responded to this reviewResponded 26 September 2022

Bula Vinaka & Warm Greetings from Warwick,

Great to hear of your enjoyable experiences whilst you were here! We always endeavor to ensure that our valued guests

have the most memorable time.

Thank you for also speaking highly of our staffs and their services, they are definitely a team to beat!

We look forward to seeing you all again for more fantastic experiences.

Vinaka & Island Regards,

Resort Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2022

Had a fantastic holiday, right from stepping off the transfer bus we were made very welcome by Jo, a special thank you to our friend Ame who made the best coffee in Fiji and went out of his way to accommodate our request, also a special thank you to Sai who went out of her way to make our anniversary one to remember. This is one of the best resorts we have been to, friendly staff, nice restaurants, some great entertainment at night. A great relaxing holiday, I would highly recommend this resort.

Room tip: 2nd floor overlooking main pool and beech we had room 249, it was great.
Date of stay: September 2022
    • Value
    • Location
    • Service
Thank Russell_Pearly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tokasa Tasere, Guest Services / Front Office at Warwick Fiji, responded to this reviewResponded 26 September 2022

Bula Vinaka & Warm Greetings from Warwick,

Great to hear of your enjoyable experiences whilst you were here! We always endeavor to ensure that our valued guests

have the most memorable time. Thank you for also speaking highly of our staffs and their services, they are definitely a

team to beat!

We look forward to seeing you all again for more fantastic experiences.

Vinaka & Island Regards,

Resort Management .

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2022 via mobile

Saleen looked after us at the pool bar with much warmth and Fijian hospitality. Each day Saleen greeted us like we were family and could not fault the service. I woukd highly recommended this resort..

Date of stay: September 2022
Trip type: Travelled with family
Thank Voyage488919
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tokasa Tasere, Guest Services / Front Office at Warwick Fiji, responded to this reviewResponded 26 September 2022

Bula Vinaka & Sunny Greetings from Warwick,
Thank you for your positive review after your recent stay with us. It's great to hear that you had an enjoyable time. We hope to see you again sometimes in the near future for more memorable experiences.
Vinaka & Island Regards,
Resort Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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