We cannot say enough good things about Secret Garden Chiang Mai! Our family of 5 stayed for 5 nights and loved everything about it. We arrived early in the morning on the overnight train from Bangkok and Isabel arranged to pick us up from the station. Not only was breakfast waiting when we arrived, but we were also able to check into our bungalow, which was much appreciated after a long night of travelling. Our kids loved this place from the moment they had their first bite of breakfast! They could not wait to wake up and eat every morning, it was that good! The dinners were also so delicious, we ended up eating at the hotel for thee evenings. The atmosphere was so relaxing and the kids loved being able to explore the property on their own. Isabel helped us plan our excursions and transportation in and around Chiang Mai, which made for very easy travelling. She checked in with us by text message while we were out each day to see if we needed any help with transportation. Amazing! This hotel is located outside of Chiang Mai and it takes a bit of effort to get into town, but I think this hotel is ideal for people planning to explore the area over five or more days, while enjoying some downtime at the Secret Garden in between excursions. This hotel would be especially suited to families with kids who want to enjoy the spacious bungalows and grounds and escape the hustle and bustle of Chiang Mai. There were many families staying at the hotel when we were there and they all looked very relaxed despite travelling with small kids.
What makes this place so special is the personalized service and meals provided by Isabel, Pai and their staff, all at a very reasonable price. Top notch!! Thank you Isabel!