This hotel has the potential to be wonderful. However it misses out on all counts except the mostly helpful and friendly young staff. The site is well placed on the beach. That is all. Our room had a washbasin that needed only to be gently touched to start swaying. We expected no hot water but not no water at all and despite many requests for water in the shower and taps the staff were unable to oblige. The fact that they had no contingency plan confirms the idea that investment was lacking. The food was a very low quality. It appears to be an entertainment hotel with loud music into the early hours. It felt like a run down Butlins holiday camp. If you want somewhere clean and pleasant to stay take a short boat ride round the corner to Sapzurro where guest houses and small restaurants looked much more appealing. If you want somewhere tasty to eat in Capurgana go to Josefinas on the beach. Lovely seafood. Good luck if you try the Nautilos....

This is not a luxury resort but its location directly on the beach cannot be beat. The rooms and bathrooms are pretty basic. Only liquid soap provided in bathrooms, no shampoo. Although we were only two people, we had a room with a double and 2 single beds which made the room a bit cramped. We were on the all-inclusive package and meals were decent but we would have preferred to dine outside the hotel. We went one night to nearby Josefina’s restaurant which offered delicious seafood and which we would have preferred to the buffet dinners. The first night we were there (a Monday), the nightclub on the beach was pumping loud music with heavy base until midnight. It was impossible to sleep. Thankfully, it seemed not to have opened for the rest of our stay. Our package included 2 outings which were well organised. On our day of departure, our flight was at 13:00. Checkout is at noon but we were asked to vacate the room at 10:30 and wait for the transfer to the airport at 11:30. We then had to wait another hour at the tiny airport which was a bit of a waste of time. Overall, a good place to stay due to its location but for the price, I think they should improve the rooms.

This was my fourth visit to the hotel and Capurganá and my first under Nautilos ownership. On my previous visits (the first in 2003) the hotel was named Almar under different ownership. I found it to be pretty much the same if perhaps a little less classy. For example Almar offered wine with the buffet dinners and there was not the issue with load music that other reviewers have complained about. On that last note just hang on to the earplugs supplied by the aircraft you fly in on. The food was quite adequate if not special though I really liked the fresh ocean fish including Barracuda. The rooms and beds are comfortable and the bathroom clean with everything in good working order. The AC worked well and was quiet.

The village has changed quite a bit since my last visit in 2009. At that time there were two motorcycles and now there are scads and a big tractor and other machines. There is an impressive new school paid for by a foreign country but our horsecart driver didn't know which.

This time we didn't go on any tours or boat trips having done them all before. Instead we made the hour long walk back to the waterfall ourselves on a day when the other visitor were on a tour and had the pool and falls to ourselves. We also hiked a trail that heads more or less north along the coast beginning at the end of the beach in front of the hotel. It's easy to find but not mentioned by any staff. We didn't see any this time but on the last visit I found yellow and black poison arrow frogs in shaded and vegetated areas along that trail.

There is pleasurable snorkeling a short distance from the beach with a nice variety of colorful fish. On past visits I was warned to wear water shoes when swimming because of the prevalence of the black urchins but this time I didn't see any at all. You can swim all the way out to the island in about half an hour using swim fins.

As Almar there were organized activities every evening like karaoke etc. but no longer which was fine as I didn't care for them. The one exception that I did miss were the toad races on the beach. Pretty stressful for the toads though.

All in all it was a pleasant visit once again and no complaints about the new management which was friendly and helpful.My only complaint was the wifi which cost five thousand pesos daily did not reach the room.