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klynnkitto
Chicago, Illinois

It really is the best place to stay -- clean, beautiful, and friendly

5.0 of 5 bubblesReviewed 25 Jun 2016
This is a simple place, let's be clear. This is a small village that most North Americans haven't even heard of, so if you're reading this review, you're onto something! Capurgana is wonderful, and this hotel is top notch for this tiny town. Rooms are basic and clean. The food is very good -- again, this is not big city five star fare, this is hotel-on-the-beach-in-a-tiny-village excellence. The pool is lovely -- very clean. Ditto the ocean -- it's steps away from the hotel, and the sand and the water are lovely. Staff are very friendly and helpful, and we enjoyed a couple of tours arranged through the hotel which I also highly recommend. (esp. the waterfall hike and the boat ride to Sapzurro.) There's no wifi available! What a treat...
Date of stay: July 2015
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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      Reviews (97)
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      13 - 18 of 97 reviews
      Reviewed 24 September 2015

      Hotel

      Pros:
      -The staff of this place is EXCELLENT, they try to do everything for you to have a great stay and my complains about this hotel has nothing to do with them.
      -Super close to the only beach you can go without a boat
      -Gorgeous pink sunsets right in from of your room
      -Very clean
      - Right next to Josefina's, the BEST restaurant in town
      -They organize group outings to other beaches almost everyday

      What was Ok:
      -The cold showers, it's very hot so actually i didn't mind at all
      -The towels were old and only a few
      -They don't have a bar of soap, they only have liquid soap for the shower, we bought one ourselves, no biggie
      -The pool is kind of old
      -The food was ok, we only had dinner once and breakfast everyday.

      Cons:
      -I basically thought the beds were unbearable, if you love camping you won't have a problem but even camping I use an air mattress and that is far better than their beds, I literally had to place pillows on top of it and sleep on them so i could do it, still my back hurt in the morning.
      - The loud music in this whole town sucks, at least if they played reggae or caribbean music, something that would fit the environment but no, plus there's no much to do and going to bed early is pretty much what you can do, this hotel plays loud music every night, if you are looking for a place to relax I wouldn't recommend it, specially on weekends.

      Overall my stay in Capurgana was an experience i wouldn't want to do it again, the nature is great (but not well taking care of, i.e.: trash all around) but this town seem to have seen better days, everything is rundown and i would not advice anybody to come to this place. Even the good things we did had a "but", like for exemple the snorkel in La Miel was really good, but you have to cross a big path of underwater trash to get to deeper waters and see amazing fish.

      There's something das about this place...

      Date of stay: September 2015
      • Trip type: Travelled as a couple
        • Sleep Quality
        • Rooms
        • Service
      2  Thank andrea_janis
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 9 July 2015

      To give some context, the vast majority of my traveling involves work trips to New York and San Francisco, where I stay in very nice (think $500/avg per night) hotels -- so, I have what is probably a higher than average standard when it comes to accommodations.

      That said, this was the single most memorable vacation I've ever taken, and this hotel played a big part it in. Just keep in mind:

      1) The rooms are sparse. And I mean SPARSE. Tile floors, no hot water (we're talking COLD showers!), and the only furnishings are a couple of nightstands and a bed. The biggest surprise was the "mattress" on the bed -- it's not really a mattress, it feels more like some sort of slightly padded piece of cardboard.

      BUT...

      None of that matters. In fact, I would have been somewhat disappointed if this had been any more luxurious. No kidding. The island is so unbelievably secluded and tropical that this type of accommodation feels exactly right. It also helps that the rooms are extremely clean, which is really all that matters.

      The amazing staff more than makes up for the cardboard beds, too -- everyone is incredibly friendly and helpful. My boyfriend and I didn't speak a word of Spanish, and no one really spoke any English, yet every person was patient and kind.

      By the way, YOU MUST take a boat trip to the Sanblas Islands in Panama. I mean, it's not even an option to skip this. It was by far the highlight of our trip and something I still think about often. The hotel arranges the trip -- which seems to be run by some locals out of a somewhat dodgy boat -- but it'll be the best day of your life. No joke.

      Bottom line: If you're at all put off by how challenging it is to get to Capurgana -- get over it. It's worth the plane ride to Medellin and the next plane ride (on a tiny charter plane, to boot) to Capurgana and the donkey ride to the hotel (there are no cars) and the bumpy boat ride to Sanblas. Just do it - you will NOT regret it.

      Date of stay: December 2014
      • Trip type: Travelled as a couple
        • Value
        • Sleep Quality
        • Service
      8  Thank KylaB24
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 30 June 2015

      We changed to this hotel after spending the first few nights at the Tacarcuna lodge, which was also fine but very limited in resources (breakfast extremely plain, poor security for rooms, and surrounded by a plaza that blared out music at top volume 24/7). Coming to Hotel Nautilos was very relaxing in comparison, you have the advantage of the sea breeze which is absolutely essential as temperatures go up to 40 degrees celcius, rooms are clean and well equipped, staff were very friendly, and they arranged buffets on the beach and other events that you can take part of if you wish. There was also a pool (yet never cooling because of the temperatures) and we had a beautiful view from our room overllooking this and the beach, which is right outside the hotel.
      Tip: if you stay here, also visit the Coco Loco shed on the beach and have a beautiful rum and coconut drink (in a coconut) overlooking the sea.
      The staff at the hotel were also the friendliest and most professional tourism personnel we came across in Capurganá. Apart from them, we had quite a horrible week arguing with rude locals who constantly try to charge you three times the price for everything, or charge you for things you do not have to pay (be aware: you do not have to pay for overweight at the docks if you have some, that would be with the airport), simply for being foreigners. Colombians in general treat their tourists very badly, using them as money banks, but this experience literally took the price. Be on your guard, and if you're not prepared to argue (or have the spanish to do so), I would not recommend going, the destination is not worth it. The beautiful parts to the area are the islands around capurganá, including crossing over to Panama, Capurganá should just be used as a stop over to get to these.

      Date of stay: June 2015
      • Trip type: Travelled with family
        • Sleep Quality
        • Cleanliness
        • Service
      7  Thank Swan15
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 25 April 2015

      this hotel is located right in front of the beach unlike most accommodations in capurnaga.
      the rooms are large with very comfortable beds and are kept very clean.
      we did the plan without lunch and dinner meals which let us eat lunch picnic style wherever we happened to be exploring mid-day. at dinnertime, we were able to to explore other restaurants in the small town. we did enjoy the breakfast buffets offered by hotel nautilos.
      be sure to enjoy the hike to el clelo waterfall and swimming hole. bring your river shoes or chancletas as any other shoes will get soaked.
      the hotel has a nice pool and jacuzzi, although the latter was not heated.
      the staff is very friendly and will help you plan your adventures in the area.

      Date of stay: April 2015
      • Trip type: Travelled as a couple
        • Sleep Quality
        • Rooms
        • Service
      1  Thank Ivancarasco
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 6 March 2015

      Great place to relax, it is quiet, it is not a place to have parties, It's beautiful, the hotel is great and clean, the people at the hotel is the best, the food is very good, mixed and home made... I'll definitely come back!

      Room tip: Rooms at the second floor have better view to the ocean.
      Date of stay: February 2015
      • Trip type: Travelled with family
        • Rooms
        • Cleanliness
        • Service
      1  Thank Natalia N
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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