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Gazpacho17
Jackson, Wyoming

Completely Misled & Felt Ripped Off

1.0 of 5 bubblesReviewed 2 May 2014
I booked this hotel online before I went to Capurgana. The price they charged me on line was over $250.00 USD. I was supposed to get a room with a TV, Wi-Fi was supposed to be available and you would think there would be hot water for that price. When NONE of those things were available to us I went to talk to the manager. I ended up having to pay $160.00 as he quickly informed me that not only were those amenities not available, they wouldn't be. This hotel wouldn't have been worth $60.00. On top of everything my wife, my sister in law and myself all got bed bug bites. Its much better to stay at one of the nice and clean hostels right in town. They are very inexpensive and clean.

The two good things I can say about this hotel is the breakfast was good in the morning and the staff was friendly.

However, AVOID IT!!
Date of stay: April 2014
Trip type: Travelled with friends
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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      Reviews (24)
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      2 - 7 of 24 reviews
      Reviewed 8 January 2023
      Google Translation

      Room tip: El personal muy amable, no recomiendo el hotel se siente demasiada bulla tanto del bar como de la discoteca, no se puede dormir ni descansa
      Date of stay: January 2023
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Service
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 14 April 2022 via mobile
      Google Translation

      Date of stay: April 2022
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 1 May 2021 via mobile
      Google Translation

      Date of stay: April 2021
      Trip type: Travelled as a couple
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 30 April 2021 via mobile
      Google Translation

      Date of stay: April 2021
      Trip type: Travelled as a couple
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 24 December 2019 via mobile
      Google Translation

      Date of stay: December 2019
      Trip type: Travelled with friends
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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