An hotel to avoid. Unfortunately is diffcult to book a hotel in advance in Capurgana via internet (no booking facilities, very few reviews etc.). We stayed here 3 nights:
PRO
- The garden is nice. It may be a nice accomodation if renewed but current status is poor
CONS
- Capurgana is a small town but this place is pretty away from the village. It's a 15min walk on a difficult unpaved road. Nearly impossible to walk by night to the village (and you need a torch)
- There is only a poor guy servicing in the hotel doing everything, from cleaning to cooking
- Pretty expansive also for European standards due to the hefty commission that the owner takes. We investigated and discovered that the hotel is owned by a lady living in Bogota (Laura) but managed by a guy (Omar) who pays a rent to her. The lady take the reservations via the website and applies a hefty 40% fee
- They overbooked and gave us 2 rooms which we discovered were destinated to the staff. Very dirty with no lights. We managed to get a large "normal" room only because the email from the owner said "room with seaview" which the 2 staff-rooms clearly had not. For complaints speak with Omar (he at least tries to accomodate you the best that he can), Laura only interested in money
- Food is poor. Avoid to pay the dinner in advance and go dining in Capurgana. Cheaper and better
If you have no other choice than to stay here, make sure you pay the minimum in advance (no dinner, no tickets for the boat to Turbo, no excursions). If you pay the excursions / boat here at the hotel you will overpay as they'll take a commission. Go and buy your excursions in Capurgana directly