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Guglielmo Biason
London, United Kingdom

Avoid at any cost

1.0 of 5 bubblesReviewed 16 Jan 2012
An hotel to avoid. Unfortunately is diffcult to book a hotel in advance in Capurgana via internet (no booking facilities, very few reviews etc.). We stayed here 3 nights:

PRO
- The garden is nice. It may be a nice accomodation if renewed but current status is poor

CONS
- Capurgana is a small town but this place is pretty away from the village. It's a 15min walk on a difficult unpaved road. Nearly impossible to walk by night to the village (and you need a torch)
- There is only a poor guy servicing in the hotel doing everything, from cleaning to cooking
- Pretty expansive also for European standards due to the hefty commission that the owner takes. We investigated and discovered that the hotel is owned by a lady living in Bogota (Laura) but managed by a guy (Omar) who pays a rent to her. The lady take the reservations via the website and applies a hefty 40% fee
- They overbooked and gave us 2 rooms which we discovered were destinated to the staff. Very dirty with no lights. We managed to get a large "normal" room only because the email from the owner said "room with seaview" which the 2 staff-rooms clearly had not. For complaints speak with Omar (he at least tries to accomodate you the best that he can), Laura only interested in money
- Food is poor. Avoid to pay the dinner in advance and go dining in Capurgana. Cheaper and better

If you have no other choice than to stay here, make sure you pay the minimum in advance (no dinner, no tickets for the boat to Turbo, no excursions). If you pay the excursions / boat here at the hotel you will overpay as they'll take a commission. Go and buy your excursions in Capurgana directly
Date of stay: January 2012
Room Tip: Make sure in the confirmation you have a room with seaview. Otherwise they'll give you two...
Trip type: Travelled with friends
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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      Reviews (64)
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      6 - 11 of 64 reviews
      Reviewed 13 January 2012

      Stayed here 3 nights in Jan 2012 while travelling with a group of friends.
      Avoid this hostel. All the other guests that were staying here were as disappointed as us. The problem is that if you want to book a hotel in Capurgana from abroad, this is one of the few that you actually can manage to book. Once there, we discovered that the agency that booked it for us had charged a 100% mark up on the price of the rooms. The other hostels of same quality in Capurgana cost a third of this one.
      This hotel looks nice in the photos but in reality it is falling into pieces.
      Terrible location. It is in front of the sea but the beach is disgusting so you have to walk 20 mins back to the town centre and then either go to the beach next to the port (not great) or take a boat and go to one of the other mediocre playas of the area.
      The Sol Y Luna has no hot water and electricity works randomly so you definitely need to bring a lamp with you as you will need it to reach your room and walk back home at night or just to go to the bathroom.
      The rooms are old, dirty and full of beds (we had a room with 5 beds + 1 double).
      The guy who looks after the hotel is actually nice and helpful. He cooks breakfast in the morning and dinner in the evening, both served in the terrace on the top floor, which is not too bad.
      This hotel is heavily overpriced, avoid it. I would avoid Capurgana in general to be honest, don't be fooled by the description in the Lonely Planet. Even if you go to La Miel in Panama (small, crowded but white sand beach), you will not enjoy the sea as it is very dirty.

      Room tip: If in spite of this review, you really want to stay in the hotel, get a room with sea view as the lateral rooms are even worse. The rooms with sea view have an hammock on balcony.
      Date of stay: January 2012
      • Trip type: Travelled with friends
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      6  Thank gustoagosti
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 11 January 2022 via mobile
      Google Translation

      Room tip: Capurgana tiene muchos planes!, zapatos cómodos no pueden faltar, y más si eres alguien q no tiene problemas con caminar
      Date of stay: January 2022
      Trip type: Travelled solo
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 19 December 2019 via mobile
      Google Translation

      Date of stay: December 2019
      Trip type: Travelled with family
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 22 November 2019
      Google Translation

      Room tip: todas las habitaciones son frente al mar, para mejor vista de todo las del 3 piso
      Date of stay: November 2019
        • Sleep Quality
        • Cleanliness
        • Service
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 17 November 2019
      Google Translation

      Room tip: las habitaciones del tercer piso te brindan la mejor vista del mar
      Date of stay: November 2019
        • Rooms
        • Cleanliness
        • Service
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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