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Eduardo D
Las Vegas, Nevada

the worst vacation ever

Review of Tacarcuna Lodge
1.0 of 5 bubblesReviewed 4 Oct 2019
The worst experience in my 30 years traveling,the hotel and the rooms are in poor condition,no hot water in the shower,no tv,the pool tv didn't work,food very spensive,it is not worth this hotel,I didn't recommed it at all.
Be aware of the storm every mornig,the pool bar was closed,nothing work in this hotel
Date of stay: September 2019
Room Tip: don't go over there at all
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
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        Reviews (75)
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        1 - 6 of 75 reviews
        Reviewed 28 April 2018

        We had an excellent stay here. All was spotless and friendly staff. The food was perfect and met our needs. The room had aircon and was of a good size. The hotel is not on the beach but right in the center next to the towns football pitch in which we got to watch at least 3 or 4 games.

        Room tip: Rooms far side of the complex quieter. Weekends loud music from all the bars on the far side of the square.
        Date of stay: April 2018
        • Trip type: Travelled on business
          • Value
          • Sleep Quality
          • Service
        Thank Carl R
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed 19 February 2018

        I spent three nights in this hotel. The hotel is located between the airport runway (flights on monday and friday only, two per day) and the "main plaza", which is just an open space used as football/cricket field. Next to this place, there is a college with very loud students! The ladies of the hotel (Claudia, Gladis and Inielda) were very kind and extremely helpful. The rooms are distributed over a large area and some of them are totally independent. Some of them are well shadowed, while other are very hot because directly hit by the sun for the whole afternoon. The breakfast was abundant and good, and was served between 8 and 9 o'clock. The swimming pool is big and beautiful. There is a big TV in a common space, not in the room. You have to walk 10 minutes (slow) to get to the beach, but reatsurants and bars are nearby (I likek the "Typic Tropic" restaurant). The hotel was very clean and the room was confortable (with air conditioned) and very beautiful. You can ask the hotel for booking flight tickets from and to Medellín (do it in advance, only few tickets available!).

        Room tip: Rooms have names: Pez vela and Marlin are very good; Huina, Machare and Nispero are not good (very hot!).
        Date of stay: February 2018
        • Trip type: Travelled solo
          • Location
          • Sleep Quality
          • Service
        2  Thank Maxx_Italy
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed 10 June 2016 via mobile

        This place is marketed as a more upscale hotel offering various packages (including all inclusive). We wanted to splurge and spend our last few days in one of their private cabanas, but it was totally not worth what we paid for it. There are far better places closer to the beach that we regret not choosing instead. This place is about a 5 minute walk to the beach.

        Staff: The staff we liked. There were three or four people we interacted with that were all nice enough. The housekeeper was amazing. Anytime we needed something- regardless of it being housekeeping related- it seemed to fall to her.

        The proprietors were seriously lazy. My partner and I wanted to take advantage of the pool on one of the days that we stayed there, but it was full of bugs. There was a pool cleaning tool just sitting out, so my partner decided to clean it up a bit so I didn't have to swim with a million dead bugs. The owner came by and said he was waiting for the sun to go down a bit to clean it, and instead of taking the tool and doing it himself he walked back to the shade where he rested.

        Amenities: they have free wifi for guests in the dining room only. Wifi is scarce in the town, and even good wifi only allows you do do certain things. For example: you can get on whats app, Facebook, and email easily but you may not be able to surf or download easily. Yet, it's still probably the best wifi you can get in town. There's a murky looking pool, a ping pong table and tv area. There's also a small sauna in the pool area that you can use for a max of 1-2 hours. You can rent bikes from them and there was a sign for spa but I'm not sure there was anyone there. We initially Decided on having breakfast included which was an addition 20000COP per person, but after the first day we canceled. It was way too expensive for what you get. We had eggs, 2 bunellos, 1 arepa, and a coffee, and was seriously meh...It was basically bread and eggs. The next day went to the local bakery and had breakfast for two with coffee for 3000 COP total.

        Room: The Cabana is cute if you look at the big picture. The main issue this place has is their lack of attention to detail. Each cabana has a hammock, but our hammock was badly ripped. The beds are made up well, but the mattress was TERRIBLE! I've never had such a bad nights sleep. The whole thing just dipped down to the center and filled your back with springs. The bathrooms were clean enough for a $25 hotel, but for an $85 a night hotel I expected much more. They have these old Kimberly Clark toilet paper dispensers that are old and yellowish and reminiscent of a Target bathroom stall. They have messages on the door advising to keep the bathroom door closed, but the bathroom door in our cabana had a huge gap in it (at the top) when the door was completely closed. Therefore, bugs got in! Again not a huge deal for a $25 hotel, but super big deal when it's one of the most expensive places in the town.

        On the day we were to leave, our bathroom door was accidentally locked. It was one of those push in locks, so it's easy to accidentally push it in. No big deal right? Actually super big deal because they didn't have the key to the door! Why would you even have a lock on a door that you don't have a key to? The housekeeper and about three other people had to try to come and wiggle it open with wires, knives, etc. my partner finally was able to open it with a credit card. The ordeal took more than an hour.

        Don't risk being annoyed on your vacation! Just stay somewhere else!

        Date of stay: June 2016
        Trip type: Travelled as a couple
        3  Thank niquoc
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed 19 January 2016

        This is an attractive hotel with traditional cabins and very friendly helpful staff. However, be aware that it is located just across from bars that pump out ear-blasting 'Reggaeton' from about 6pm until 3am. You will need sturdy earplugs to stand a chance of getting any sleep.

        The hotel's own bar also plays music, which can be loud sometimes (but only until 10pm). Get a room away from the bar and towards the back of the complex - this is also farthest from the noisy bars; you'll still hear them, but the beats won't vibrate as much!

        Room tip: Ask for a room that does not face the pool. The rooms are better appointed and quieter.
        Date of stay: January 2016
        • Trip type: Travelled as a couple
          • Value
          • Sleep Quality
          • Service
        1  Thank TopherandMelba
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed 18 January 2016

        Tacarcuna lodge offers typically styled rooms simulating a Kuna Indian village. It has seventeen cottage rooms and ten double detached rooms accommodated with at least a matrimonial and single bed. Eight rooms a part of a traditionally main building surrounded by landscaped gardens on a plot of one 1,2 hectares. The rooms have private entrances, many terraces and private bathrooms. A cozy restaurant, specialized in see-food is at one’s disposal. Wi-Fi is available in the restaurant area. Breakfast, lunch and dinner are served in the restaurant and included in the packages.

        Room tip: Rooms/cottages at the backsite of the property are quiet.
        Date of stay: November 2015
        • Trip type: Travelled on business
          • Location
          • Sleep Quality
          • Service
        Thank Princeps01
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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