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Ways to Experience RealNZ
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Reviewed 20 December 2018

The Nature Cruise allows you to see seals upclose and learn more about the flora and fauna at the fiords. It helps a bit that it was drizzling and misty, the waterfall was stronger, we could all experience the spray of the thunderous waterfall!

Date of experience: December 2018
1  Thank dashingblue
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 December 2018

We booked directly with Real Journeys. That piece went completely smoothly.

The tour through the cave was remarkable, more for the caves than for the glow worms themselves. They ran a pretty efficient operation, separating us into groups of about a dozen and guiding us on a walk through the caves (filled with running streams, waterfalls, etc.) and then into a relatively short boat ride to see the glow worms. Our guide was fine, although to some extent it was like she was going through the motions. There was a brief educational slide show afterwards that was pretty good.

I do think that the tour was expensive, given the amount of time involved. It was unique, so I guess that's something.

Tip: Make sure that you're slathered in insect repellant, or you'll get eaten alive by the sand flies.

Date of experience: November 2018
1  Thank Steven J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 December 2018 via mobile

After I made a mistake in the booking (wrong month) they changed it with no question asked.
The nice lady at the counter also helped me by returning the 20$ I was chanrged for 30 minutes of parking on the "wrong/expensive" parking lot.
Thabk you for the customerfriendly service

Date of experience: December 2018
Thank Evi P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 November 2018 via mobile

The glow worm caves might be a good trip to do but we couldn’t experience it because the agency cancelled twice, during the second time we were stocked in the boat for 30min with no explanations nor apologizes, we couldn’t even get our money back because the reception was closed when we came back to the town, how convenient! The agency obviously lacks of honesty and seriousness, their organisation and service is also very very bad, I totally not recommend it.

Date of experience: November 2018
2  Thank 42leilah
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 November 2018 via mobile

Doubtful Sound was wonderful. It was the 30 minutes standing outside the Real Journey Visitor Center in the freezing rain that was unpleasant. Our paperwork told us to be at the Real Journey Visitor Center 20 minutes before 0700. We drove by twice. We weren’t sure we were in the right place as the Visitor Center was closed. I doubled check the address. There were a handful of other people arriving as well so we assumed we were all in the right spot. A young lady appeared at 0650, said good morning, and went inside. She was clearly getting ready to open. They open at 0730. We were scheduled to leave at 0700. It was freezing cold, windy and raining. We were all huddled outside waiting for the bus. Why couldn’t she let us inside? We were all cold. She knew we were out there, she knew it was cold. She even looked over at us again when she walked by to turn on a TV. We would have been happy to stand inside. Instead, we were kept waiting outside. The bus finally appeared at 0710. If you’re going to make people wait outside for 30 minutes, pick a place with some shelter or open early and let them inside.

Date of experience: November 2018
1  Thank E2199LJjoans
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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