Doubtful Sound was wonderful. It was the 30 minutes standing outside the Real Journey Visitor Center in the freezing rain that was unpleasant. Our paperwork told us to be at the Real Journey Visitor Center 20 minutes before 0700. We drove by twice. We weren’t sure we were in the right place as the Visitor Center was closed. I doubled check the address. There were a handful of other people arriving as well so we assumed we were all in the right spot. A young lady appeared at 0650, said good morning, and went inside. She was clearly getting ready to open. They open at 0730. We were scheduled to leave at 0700. It was freezing cold, windy and raining. We were all huddled outside waiting for the bus. Why couldn’t she let us inside? We were all cold. She knew we were out there, she knew it was cold. She even looked over at us again when she walked by to turn on a TV. We would have been happy to stand inside. Instead, we were kept waiting outside. The bus finally appeared at 0710. If you’re going to make people wait outside for 30 minutes, pick a place with some shelter or open early and let them inside.