We had a mixed experience at Le Vasa Resort. After arriving with a friend who was bumped from her flight, we offered her a ride since her pre-arranged transfer didn’t show up. The resort had mistakenly thought she’d arrive the following day, but they waived her $50 WST charge after we pushed that it wasn't her fault she wasn't on the original flight and she had rang ahead from NZ to inform them of the flight mishap.

Check-in was supposed to start from 2pm, but our rooms weren’t ready until after 3pm. We were asked to wait in our friend's room until ours was prepared, which was a bit inconvenient. It took 45 minutes of waiting before we realized our bungalow was ready but no one informed us.

The resort’s location is stunning, with beautiful views and a picturesque setting. However, our friend's overwater bungalow lacked privacy in the kitchenette area as there are no curtains when you are undressing to get into the shower (especially even more so at night, we went out to see for ourselves), and the hot water was unreliable. My partner and I stayed in a standard bungalow which was cute but would feel cramped for more than one night. The air conditioning was a plus, and we appreciated the good-quality towels.

The property itself is somewhat run-down, though maintenance work was ongoing. The decor felt disjointed, with European-style paintings and mismatched items overshadowing the lovely traditional Samoan carvings. More is less and it's a shame that the Samoan architectural designs and art pieces were swallowed up by all the other random bits and pieces around the place.

Service was hit or miss. While the waitresses were friendly, their training seemed lacking, leading to long wait times and confusion over price and payments. The Fijian bar manager was a standout, providing excellent service.

On a positive note, the dinner chefs delivered exceptional meals, and we commended them for their skill. The sunset views and ocean-side fales were lovely, though kayak usage was unclear, leading us to avoid them.

Check-out was smooth with a knowledgeable receptionist, contrasting with our check-in experience. Overall, while the stay had its highlights, it’s uncertain if we’d return soon or recommend to others.

Convenient location near the airport but the transfer is overpriced by the resort, coming in at 50 Tala per couple. No cheaper if there are 2 couples.
The restaurant and bar have a nice atmosphere and the outlook around the resort is nice. Food was enjoyable.
Our bungalow backed onto the resort carpark so we were woken a few times as cars arrived and left. The bungalow was budget standard despite the cost. There are screens on most of the windows but there are cracks in the floorboards. However we didn’t notice any mosquitoes inside.
During the day there was a fair amount of noise and smoke permeating from nearby houses. If you can get a bungalow located on the opposite side of the resort from the carpark it would be much more relaxing I’m sure.
Reception should remember they are the welcoming face of the resort and can make a lasting impression on guests before they even see the resort.

Extremely disappointing for a hotel that makes out it's very high end...
The many other 1 star reviews sum it up, and the broken chairs with nails sticking our dangerous to kids but still left out.

The staff are so lovely doing their best under a terrible management who can't communicate with gets well at all when there's an issue...there's no nice beach or swimming place like the rest of samoa

We stayed in fales a 5th of the price for the rest of our holiday, with amazing food dinner and breakfast included. And incredible serviceable friendliness all which have 5 stars from me..so I'm not a moany customer just honest!