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All reviewsroyal suitechaweng beachgarden viewamazing hotelour honeymoontraditional thairooms are largedinner on the beachrain showerbreakfast buffetlow tideday bednice poolclean beachrestaurants and shopsdeck chairsthe main street
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Reviewed 13 August 2018

It felt lke heaven.thesurroundings the rooms the staff.(Cathy in partlcular)
It was very peaceful and quiet.the staff was very serviceable very accomodating.we were very sorry to leave the place .as i said it felt like leaving heaven......

  • Stayed: August 2018, travelled with family
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Review collected in partnership with this hotel
1  Thank shimonf62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muang Samui S, Group Operations Manager at Muang Samui Spa Resort, responded to this reviewResponded 15 August 2018

Dear shimonf62,

Thank you for submitting your review about Muang Samui Spa Resort!

I am delighted to read that we managed to exceed your expectations on all level, highlighting the heaven like surrounding, attentive and personalized service. I will definitely pass on your encouraging comments to Cathy and to the rest of the team.

We truly hope we can welcome you back in the future.

Have a great day
Best Regards,

Panuchanart Charoenpol
Group operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018

We stayed at Muang Samui on our way back to Australia after an extended holiday in Europe, on a previous visit to Koh Samui we checked this hotel out and decided to stay there on our next visit.
The hotel is very central to the shopping, dining and nightlife. The hotel is very clean with spacious rooms, all the staff are really friendly and attentive. The hotel is on the ocean side and you walk straight from the hotel onto the beach
On our trip my wife had an accident in our room (no fault of the hotel) and required a trip tp the hospital, the staff were brilliant with the ambulance arriving within five minutes, for the rest of our stay the staff could not have been more helpful, always asking how my wife was feeling. A special thank you to Cathy and Norbert for there help.
I would recommend this hotel to anyone who likes Thailand and the friendly Thai people, this hotel would suit families or couples alike and with the location, could be has hectic or as peaceful as you like.

  • Stayed: August 2018, travelled as a couple
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Review collected in partnership with this hotel
1  Thank dave h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muang Samui S, Group Operations Manager at Muang Samui Spa Resort, responded to this reviewResponded 11 August 2018

Dear dave h,

Tropical greetings from our Natural Elegant Boutique Resort!
Thank you very much for staying with us, it was our pleasure to have you.

I am delighted to hear that the team managed to provide a truly memorable stay with personalized service, spacious room and favourable location. Your recommendation is very much appreciated. I will make sure to forward your comments to Cathy and Norbert, including the rest of the team.
We would be happy with the chance to welcome you back in the future.
I wish you a great day

Best regards,

Panuchanart Charoenpol
Group operations Manager

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Reviewed 6 August 2018

This is probably our favourite resort for staying in central Chaweng. The resort has a very Thai feel to it and the rooms are large. Its great to have breakfast in the restaurant overlooking the beach. The staff and service are absolutely excellent. No problem getting somewhere to sit on the beach and the staff were really helpful in sorting out somewhere suitable. The only criticism would be that the quality of the food that was ordered from the beach/pool bar menu were not of really great standard. Otherwise a great place to stay - quiet enough at night but close to walk to the nightlife of Chaweng.

Stayed: July 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muang Samui S, Group Operations Manager at Muang Samui Spa Resort, responded to this reviewResponded 9 August 2018

Dear David B,

Gratitude for your excellent review rating I am glad that we managed to exceed your expectations during your recent holiday with us.

We indeed represent Thai style, boutique accomodation in the heart of chaweng and the personalized service is also our ultimate aim when catering for our guest, therefore I am happy that you liked the way you have been treated.
Thank you for your constructive comment, it is always helpful in improving our services for the future. We already placed a plan to increase the standard of our beach an pool bar.

Have a good day and maybe see you again in the future.

Best regards,

Panuchanart Charoenpol
Group operations Manager

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Reviewed 4 August 2018

Very good service and food. Very nice and extremey friendly staff. Good brackfast.
Relaxed place to visit, near to the scene of Chaweng Beach. Also possibility to visit sister hotel (by free shuttle) which has a very nice beach.

  • Stayed: July 2018, travelled with family
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Review collected in partnership with this hotel
Thank R.b.g. M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muang Samui S, Group Operations Manager at Muang Samui Spa Resort, responded to this reviewResponded 7 August 2018

Dear R.b.g. M,

It was my pleasure to have you as our guest and to receive your recommendation about Muang Samui Spa Resort!

We are glad to read all the encouraging words about your stay; the service, meals, friendly and professional staff, free shuttle bus 3 times a day ensures that the team's hard work is recognized and appreciated.
Please do let us know shall you return to the island during your future travels.

Best regards,

Panuchanart Charoenpol
Group operations Manager

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Reviewed 2 August 2018

Reception worked perfectly, friendly staff, rooms were ok, A.C. a bit loud during night, breakfast perfect, beach ok, but the water is TOO SHALLOW to swim.
We changed room after first night because there was only a closed connecting door to the next appartement and we could hear the neighbours' talk very clearly .. - the change was no problem at all!

  • Stayed: July 2018, travelled with family
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Review collected in partnership with this hotel
Thank Franz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muang Samui S, Group Operations Manager at Muang Samui Spa Resort, responded to this reviewResponded 7 August 2018

Dear Franz W,

I am very happy to hear that you liked your stay and the overall facilities of the hotel. Thank you for your recommendation.
The friendly team, great rooms with Thai style decoration, wide variety and tasty meals at breakfast are indeed some of those assets which help us in creating memorable holiday experience. I am also glad that we managed to fullfill your room move request and that enhanced your vacation.
As for the beach, unfortunately this is a natural phenomenon which we are unable to influence, however as this is only seasonal we hope to see you again next time.

We wish you a great day.

With Warm Regards,

Panuchanart Charoenpol
Group operations Manager

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