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Reviewed 4 weeks ago

A fantastic hotel. A quieter part of tenerife, but we're not there for all the English bars so it suited us. If you want to get into the main resorts the local buses are decent, use the 477 over the 473 as it saves 40 minutes.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Be Live Hotels
Thank Explorer60764478119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestExperience T, Director de Relaciones Públicas at Be Live Experience Playa La Arena, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for your comment about your stay at our hotel Be Live Playa la Arena! It is a pleasure to read you have found our hotel fantastic.

We hope to see you back soon!

Kind regards,
Guest Experience Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Our stay at this hotel was our first trip to tenerrife and we really enjoyed our stay at this hotel it was very clean and food was good not great the location is really good for you sun lover which i am but hubby not but there are plenty of walks but please remember the island is very very hillie so you also get a good work out we are already planing our return trip maybe not to this part maybe another part of the island but this has nothing to do with this hotel as i would really highly recommend it

Room tip: Ask for a sea facing room so you get the sun till late at night
Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Be Live Hotels
Thank Tracey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestExperience T, Director de Relaciones Públicas at Be Live Experience Playa La Arena, responded to this reviewResponded 4 weeks ago

Dear Tracey,
Thank you for your lovely comment about your stay at our hotel Be Live Playa la Arena. Our guests' opinions are really important for us.

We are delighted you enjoyed your stay with us, due to all our staff make always their best to satisfy our guests.

We hope to see you back soon!

Kind regards,
Guest Experience Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Nice hotel. Adults rooms were nice and in upper floors looking at the sea. Unfortunately there were no adults club tables outside and you could not step outside straight from the VIP lounge either. But the hotel was clean and comfortable easy to move around and step out on the Beach. Food was great, especially deserts!

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Be Live Hotels
Thank Wanderer35152783570
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestExperience T, Director de Relaciones Públicas at Be Live Experience Playa La Arena, responded to this reviewResponded 4 weeks ago

Dear Guest,
Thank you very much for your detailed comment about your recent stay at Be Live Playa la Arena.

We are very pleased to read that you loved it and that you enjoyed our offer of desserts and food; our chefs work everyday hard to satisfy all our guests. Moreover, we are delighted to read you found the Adult Club rooms nice and that you could enjoy the sea view from them.

Regarding your comment about no outside Adult Club Area, we are take not of it.

We hope to welcome you again very soon!

Kind regards,
Guest Experience Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Food was very fish orientated not much variety the meat wasn't labelled as to what meat it was, tapas restaurant was mainly left overs. Tv channels not as advertised, building and sewage work going on, the only good thing were the shopping stalls there daily.

Date of stay: November 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Be Live Hotels
1  Thank Connector42713754265
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestExperience T, Director de Relaciones Públicas at Be Live Experience Playa La Arena, responded to this reviewResponded 4 weeks ago

Dear Guest,
Thank you in first place for the time you have taken to write your comment in Tripadvisor about your recent stay at Be Live Playa la Arena.

We regret that our gastronomic offer did not meet your expectations, nevertheless, our chefs make always their best to satisfy all the guests and pay attention at the details as labelled the food.

With regards to the comment about the works going on, we have advised all agencies about the Infinity pool. In case during your stay you have experimented others works, they were something unexpected that we must solve as quick as fast and trying to cause the less disturbance possible to our guests.

We apologize once again that your stay was not completely satisfactory but we hope you will return to give us another opportunity to show you the best of our hospitality.

Kind regards,
Guest Experience Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Hotel is impressive plenty of sunbeds food was good but some of the better dishes ran out and were not filled up immediately all in all though good value. Drinks were ok only other thing was having to pay for extras like an iron and coffee making in room

Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Be Live Hotels
1  Thank Trevor P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestExperience T, Director de Relaciones Públicas at Be Live Experience Playa La Arena, responded to this reviewResponded 4 weeks ago

Dear Trevor,
Thank you for telling all Tripadvisor users about your great holiday at our hotel Be Live Playa la Arena.

We are happy to hear that you liked our gastronomic offer, due to our chefs and staff make their best daily to satisfy our guests. In reference your comments about the filling up the food, we feel sorry if you had a negative experience for these reasons. Nevertheless, we are pleased to inform you that our chefs team fill up constantly the dishes during the service, till close time which is 21.30 pm.

Hoping to welcome you again in the near future!

Kind regards,
Guest Experience Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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