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All reviews piano bar playa la arena adult club separate shower cubicle animation team french guests reception staff music hall every night los gigantes pool area spring hotel lovely hotel the wow factor sea view great holiday plenty of sunbeds
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Reviewed 4 May 2018

Loved the hotel, food ok, snack bar great. Lots of sun loungers. Loved the lobby bar and crazy golf. We had a great holiday and wish we were still there! Good English channels on TVs too.

Need to go to snack bar early as birds can get in and help themselves!

Room Tip: We were in room 567 - no issues. The even side would have had more afternoon sun I think. I don't really spend time in my room though.
Stayed: April 2018, travelled as a couple
Review collected in partnership with this hotel
Thank jane19752016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2018

Lovely hotel, constantly being cleaned, spacious bright rooms,very friendly helpful staff .The pools were very clean,although a little at this time of year !!
There was a good selection of food in the restaurant constantly being replenished. A different range of nightly entertainment. The actual resort was very small with not much around and fairly hilly.

Stayed: April 2018, travelled with family
1  Thank JaneB3889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestExperience T, Director de Relaciones Públicas at Be Live Experience Playa La Arena, responded to this reviewResponded 6 May 2018

Dear Jane,

Thank you very much for your excellent comment about your stay at Be Live Experience Playa la Arena. We are more than glad to know that you are satisfied with the services delivered by our staff and that you enjoyed your stay with us.

It is a pleasure for us to read that you have found our hotel clean and you have enjoyed our food selection in the restaurant Our staff works always very hard and they make always their best to satisfy all our guests. It is really important for them to receive a positive feedback to know that their work is being appreciated. Thank you!

We would be very pleased to welcome you again at Be Live Experience Playa la Arena in the future in order to have another great holiday together!

Kind Regards,

Guest Experience Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2018

Great time, great hotel, good food, child happy with attractions, cool swimmingpools, clean and nice place. Very close to the beautiful volcanic beach. The whole family rested and very happy.
We recommend this hotel to families with children.

Room Tip: Everything OK
Stayed: April 2018, travelled with family
Review collected in partnership with this hotel
Thank BarbaraChw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestExperience T, Director de Relaciones Públicas at Be Live Experience Playa La Arena, responded to this reviewResponded 6 May 2018

Dear Barbara,

We would like to express our sincerest gratitude for having chosen our hotel Be Live Experience Playa la Arena. We cannot thank you enough for your positive evaluation about your recent experience with us.

We are more than glad to know that you and your family have enjoyed all the services provided by the hotel. It is highly satisfying to read your comments because a positive feedback is our greatest reward.

We hope to have the opportunity to welcome you back during your next visit to Tenerife and we are determined to exceed your expectations once again.

Kind Regards,

Guest Experience Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2018

Great stay. Hotel and pool areas very clean. Staff friendly and helpful. Daily maid service towels changed daily . Food ok good all inclusive drinks . Resort a bit quiet found good Indian restaurant 'Bobbys'. Nightly entertainment and children's disco .

Room Tip: Good pool and bay view from balcony.
Stayed: April 2018, travelled with family
Review collected in partnership with this hotel
2  Thank stevengill2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestExperience T, Director de Relaciones Públicas at Be Live Experience Playa La Arena, responded to this reviewResponded 4 May 2018

Dear Steven,

We would like to express our sincerest gratitude for having chosen our hotel Be Live Experience Playa la Arena and for taking the time to share your holiday experience with the TripAdvisor users.

It is a pleasure to read that you have enjoyed our installations. We are glad to know that you had a pleasant stay with us and you have found our staff friendly and helpful, they make a daily effort to continue improving and to achieve our guest's satisfaction.

Hoping to welcome you again in your next visit to Tenerife!

Kind Regards,

Guest Experience Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2018

Fantastic Hotel very Friendly staff great food choice and quality. Rooms very spacious and clean. Very large hotel always spotlessly clean. When we stayed the hotel was only half full and meal times was easy to get food, i would expect at height of season it would be extremely busy and meal times would expect to queue. Resort was a little quiet but expected for late April.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Be Live Hotels
Thank Colin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestExperience T, Director de Relaciones Públicas at Be Live Experience Playa La Arena, responded to this reviewResponded 4 May 2018

Dear Colin,

We would like to thank you for having chosen Be Live Experience Playa la Arena for your holiday on Tenerife and for taking your time to reflect your impressions on TripAdvisor.

We are pleased to read your compliments towards our staff and our food. All our efforts are focused to reach the full satisfaction of all our guests and we are absolutely delighted to know that we achieved with you.

We would be very pleased to welcome you again in the future and have another great holiday together!

Kind Regards,

Guest Experience Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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