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Lol.travel
$167
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Daniel W
21
OK for a day visit
3.0 of 5 bubblesReviewed 13 Sept 2018
There are many nice three star hotels in Europe, but this is not one of them. We stayed here after arriving by cruise ship and before departing by plane six hours later because of the very low room rate for the area. The place is an odd mix of basic motel and dim wanna-be boutique hotel. Front desk service was good. But the bar with snacks was closed. All day. Thank goodness we had brought cookies and fruit and bottled water from the ship! The pool area is OK, if you don’t mind hearing traffic from the busy street. Or the mowing of the lawn that went intermittently on for an awe-inspiring three hours. The bed is firm futon quality. The tub shower is a bit narrow, but the water pressure is great. We were happy to go home.
Date of stay: September 2018
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              Reviews (642)
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              All reviews one night booked this hotel gas station minutes from the airport rental car bus stop balcony roads
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              28 - 33 of 642 reviews
              Reviewed 7 September 2018 via mobile

              I recently stayed here for 2 nights. Overall, the hotel is satisfactory in terms of value for money, however, the customer service is less than desirable.

              While we paid full price for 2 days for access to all facilities all guests were kicked out of the pool area, with no notice, at 5pm for a function which didn’t start till 8pm and then went on until after midnight. There was no mention of this at check in at which time I was informed that pool area was available from 9am - 9pm every day.

              The bar also gets closed from 4-5pm each day which again is not mentioned on any signage or at check in. The staff offer no alternatives when questioned.

              Breakfast was below average, although included in the price. Breakfast is offered from 6am - 10am so when there were no eggs at 8:30am I asked if there could please be some cooked and was told “No” with no explanation or alternative solution. Not even a boiled egg offered.

              The beauty treatment lady however was wonderful despite the obvious lack of utensils available to her. Also, there is no air conditioning in the spa & wellness centre which doesn’t make for a comfortable experience.

              Overall I believe you could get better value for money elsewhere in terms of customer service.

              Date of stay: September 2018
              Trip type: Travelled solo
              Thank 753tammiej
              This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
              OstiaAntica P, Responsabile relazioni pubbliche at Ostia Antica Park Hotel & Spa, responded to this reviewResponded 17 September 2018

              Thanks for Your review. Actually we suupose that there was just a misunderstanding. Pool is open everyday from 10am to 6pm, and Spa is open everyday from 9am to 9pm.
              When the bar is closed there is an automatic machine at level -1.
              We'll try to improve our Customer Service.
              Regards.

              Report response as inappropriate
              This response is the subjective opinion of the management representative and not of TripAdvisor LLC
              Reviewed 27 August 2018 via mobile

              The rooms are really run down. I was first given a room where someone has used the toilet and didn’t bother flushing and clearly housekeeping didn’t clean up properly. I requested another room, but it was on the highway side, so noise is constant and it’s impossible to have a good nights sleep plus the walls are really thin and you can hear kids crying and pets barking all through the night. I thought it would be good value for money for an airport property but was wrong, first of all it’s very true what they say about FCO cab drivers, they wanted to charge me €70 to take me to the hotel from the airport. I ended up taking an Uber which was not much cheaper. What you may save on this cheap hotel you will pay on transportation to/from airport. You’re better off paying a bit more and staying at an actual airport hotel. My stay was quite unpleasant 👎🏾

              Date of stay: August 2018
              Trip type: Travelled solo
              Thank mariofgc
              This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
              OstiaAntica P, Responsabile relazioni pubbliche at Ostia Antica Park Hotel & Spa, responded to this reviewResponded 27 August 2018

              Sorry about the problems with the taxi, but unfortunately the road was closed for few days. The Hotel is about 7 km far from the Airport. Regards.

              Report response as inappropriate
              This response is the subjective opinion of the management representative and not of TripAdvisor LLC
              Reviewed 9 August 2018

              The hotel as a whole is a little tired and in need of some updating. While there's nothing technically wrong with the rooms, they're just not as inviting as they seem in the photos and the whole hotel could be a little more welcoming.
              We were only staying there for one night and chose the hotel for its location so didn't mind any of that, however the most disappointing thing was finding stains on both bath towels provided in the room...
              The staff were helpful and did their best, the outdoors/pool area was quite pleasant.

              Date of stay: July 2018
              • Trip type: Travelled as a couple
                • Sleep Quality
                • Cleanliness
                • Service
              Thank RamiTurk
              This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
              OstiaAntica P, Responsabile relazioni pubbliche at Ostia Antica Park Hotel & Spa, responded to this reviewResponded 9 August 2018

              Thanks for indications, will be very helpful for us. Regards.

              Report response as inappropriate
              This response is the subjective opinion of the management representative and not of TripAdvisor LLC
              Reviewed 6 August 2018

              I chose this hotel as I needed a place for one night close to Fiumicino airport. It is just 15 minutes away and very nice. Pool area is clean and nice. Dining on site, nice lobby area. Room was terrific also. Only bummer was I had a neighbour that was a family who were noisy as heck all night long, so that disturbed me (despite the hotel promoting dound proof rooms, yeah don't think so). But all else was great and I recommend it and would stay there again.

              Date of stay: July 2018
              1  Thank Tomp0209
              This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
              OstiaAntica P, Responsabile relazioni pubbliche at Ostia Antica Park Hotel & Spa, responded to this reviewResponded 6 August 2018

              Thanks for Your review and Your indications, Regards.

              Report response as inappropriate
              This response is the subjective opinion of the management representative and not of TripAdvisor LLC
              Reviewed 25 July 2018 via mobile

              We choose this hotel for its proximity to the Rome Fiumicino. The location is fantastic and the ambiance is surreal. The hotel is pretty cheap as far as price, but the rooms are spacious and well kept. Moreover, the service is excellent. There is also a restaurant that serves patrons up to a late hour. We ate very well there after a refreshing dip in the pool. We have booked this hotel again and will in the future whenever we fly to Rome. Awesome!

              Date of stay: July 2018
              Trip type: Travelled with family
              Thank maraflynn
              This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
              OstiaAntica P, Responsabile relazioni pubbliche at Ostia Antica Park Hotel & Spa, responded to this reviewResponded 25 July 2018

              Thank You so much!!!

              Report response as inappropriate
              This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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