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All reviews taking place relaxing hotel front gate royal suite reception team each morning an oasis rooms are spacious ercolano train station shuttle service naples airport day trip mount vesuvius beanbags francesco poolside delicate
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Reviewed 4 weeks ago

The hotel is like finding an oasis in the middle of the desert. The hotel is beautiful, gardens are amazing, rooms are modern, big and super clean. The staff was absolutely attentive and thoughful and ready to help. Francesco, one of the receptionists, was super nice and helpful. Would absolutely stay again there.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Maria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Amazing place in a very nice park with its own well kept gardens and citrus trees, especially imported from Sicily. Ask Luigi about all the details, he has been part of the venue before it even got built! Rooms are very nice and modern, the design is delicate and the special dining room serves very nice Italian dishes. Try the selection of the chef, very tasty!
The place is easily useful for wedding parties, family gatherings and the like.
Staff was very friendly and tried their best to increase the quality of their service even further. Room service had to be coordinated a bit better, they tried to overdo their jobs, even cleaned the room on the day we checked out before getting our luggage.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giuseppe Z, Proprietario at Il San Cristoforo, responded to this reviewResponded 3 days ago

Dear Peter,

what a wonderful review! Thank you for using these words so full of satisfaction. Our staff is oriented to the happiness of the customer and we are proud that you have enjoyed in full of our Resort. Come back to visit us, maybe in the spring and visit our website to book.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2018

Very nice hotel. Extremely Helpful Staff. Very nice breakfast. Lot of fruit and nice cakes.
Shuttle service to and from Ercolano Scavi and station is a nice bonus. We recommend this place! The restaurant is not cheap but the food is excellent.

Room tip: View of Vesuvius
Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank leowens51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2018 via mobile

Can’t say enough about the beauty of the property and the kindness of the staff. The place is super quiet and secluded. It’s located on the site of an old fill up the rooms are very modern and comfortable. There is safe on-site parking. The staff is incredibly knowledgeable of the local area. Each morning there is a delicious continental breakfast that we had included in our stay. There is a wine and coffee bar in the lobby that serves drinks up until 9 PM. The rooms are very well appointed we had a sweet and we enjoyed our stay in bed was comfortable the linens were excellent. Do you have an amazing view of the volcano and on the back you have an amazing view of the harbor of Naples which the sunsets over every night. The property is ideal. I will definitely be staying here again as they are getting a spa to the property Next year. We had a really lovely stay here. The staff especially Francesco at the front desk was very helpful to us. One thing I will say is that if you enter the location into the navigation it will not take you to the front gate of the hotel which is located on Cozzolino street.

Date of stay: October 2018
Thank bklyn550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2018

This is such a beautiful hotel. After touring our way through the rest of Italy, we arrived in this fabulous setting with a view to relaxing for a few days. The gardens around the hotel are like a botanical garden while the hotel itself benefits from modern technology and the fact that every little detail has clearly been considered. The bedroom was spectacular and we had stunning views of the gardens as well as Vesuvius itself. The breakfast buffet is wonderful and there is so much to choose from - all homemade and tastes amazing. The poolside is modern with beanbags rather than the traditional sun loungers. The surrounding area of Ercolano is not the most tourist friendly and is a very traditional Naples town. However, the hotel is close to some great tourist spots and the hotel staff are able to recommend places for dinner and exploring. The only things I would suggest for this hotel would be that they need to consider their hotel guests when other events are taking place. We experienced a wedding (which took over the hotel) and a movie being filmed in the 5 days we were there. We did not mind this at all but forewarning would be nice as we felt we were forgotten a little during this hectic time. Secondly, they could advertise the pool bar and lunch menu a lot more. We were unaware that we could get drinks while at the pool until we saw another couple receiving theirs. This would be a great way of the hotel making money if it was only more obvious. This hotel is a haven in the midst of a very busy town, coming there was a luxurious ending to a travelling holiday. I have, and will continue to, recommend this hotel to anyone wishing to visit this area of Italy. Thank you for an amazing stay.

Room tip: All rooms have amazing views but ones at the front look onto Vesuvius
Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank HoChi1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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