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All reviews private onsen lake view top floor welcome drink buffet dinner and breakfast sapporo station club wing shuttle bus buffet style outdoor hot spring infinity pool nightly fireworks beautiful resort expected more corner room full length your luggage
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Reviewed 5 November 2018

Room
Very clean and spacious. We splurged on the mini-suite since we didn't want to compete for the fee-based private baths. Our room was on the sixth floor and had great views of the lake and surrounding/distant mountains. One word of caution if you want to open the window to get a better look at the scenary: seagulls. There was a warning in Japanese not to feed the seagulls, which we assume prior guests must have done, since seagulls loitered quite a while before giving up. The water in the fridge is complimentary. There are two types of indoor garments you can wear freely on the premises: yukata and what one might call pajama wear. As advertised, you can see most of the fireworks (on hiatus Nov-Apr(?)) from any room, and it's a very decent show.

Food
The buffet offers an extensive selection, covering Japanese, Chinese, and "Western" dishes. They have done their best to provide English labels for the dishes and indicate any allergens there may be. They have a children's section for the less adventurous junior travelers, and a dessert section even for breakfast. Some reviews mention that the buffet gets too crowded, but they do advise you to try to come early during check-in. They now encourage early birds for dinner with "Happy Hour" between 5 and 6PM in the form of one discounted drink per person. While you can pick your own seats for breakfast, they direct guests to appropriate seats for dinner in an attempt to do crowd control, which some may not like if they feel strongly about their seating preference. However, it's not like you can see out the windows at night, so the only real difference in seating there is whether you feel a draft due to sitting next to the floor-to-ceiling windows or not. Bring the indoor wear "jacket" just in case.

Facilities
New and clean. We checked out both public baths. The "retro" themed one on the second floor isn't really worth bothering with, in our opinion--unless you're used to the old school faucets, you'll find it a pain to figure out. The upstairs baths were very spacious (we checked out both, as they switch men/women's bath assignments overnight) and we never had crowding issues--granted, we avoided the fireworks times and went at 4PM and 8AM. There is a bit of elevator traffic around mealtimes, where the elevators are so small, you may have to wait for the second available one in order to get to where you want to go. The dry sauna is prepped with seat covers and has a TV, which seemed to be a common feature in newer accommodations, and the mist sauna is more of a "spray fine drops from the ceiling" rather than mist billowing out from ground-level vents.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank E S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2018

A luxurious resort hotel by a peaceful and beautiful lakeside onsen area. Friendly staff, clean room, with public hot spring bath on two levels, one level is even an open-air on the rooftop! And they are even pets friendly, with rooms specifically for guests with pets. This was my second stay in this resort hotel, and I will definitely coming back again!

Date of stay: October 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank wyiu149527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2018

My wife and I stayed at the Lake View Toya Nonokaze Resort for a night while exploring the Toya area.

First off, the location is beautiful and the hotel/ryokan is built to maximize the view. Large glass windows stretch all the way so you can enjoy the view. The view from the lobby and dining area is excellent. We came in a car and there was valet service available.

We stayed in a Japanese/Western room which was good. The size was great and the view was beautiful. The room came with complete amenities, some snacks and goodies. One problem was with the toilet. It didn't seem to be had been cleaned properly and it reeked the whole time we were there. Another problem was that there was no air-conditioning in the room (it was disabled) so you had to open the windows lest it become stuffy. Aside from these problems, the room was okay.

Our plan came with breakfast and dinner. I'm assuming everyone also had that so I was quite surprised that during dinner, we had to wait a while before we could get it and there were a number of people waiting as well. I would of thought that if everyone had dinner included with their room that the hotel could accurately measure how many tables they needed.

The dinner and breakfast spread were great. There were lots of choices and they were very tasty. Drinks were also included which was nice. They're at the back so they're easily missed.

You can watch the fireworks display, which was quite nice, from the hotel grounds or from your room. You could also stroll around the grounds by the lake which is quite nice.

You can also book a private onsen which we did, but we were a bit disappointed due to it being indoors with tall glass windows instead of open air. The public onsen was much better as it was outdoor, but obviously you won't be the only one using it.

We had a good stay at the Lake View Toya Nonakaze Resort however it could improve on some of the things. If you're staying in the area, this is probably the best Ryokan to go to and should suffice for a short stay.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank rjyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2018 via mobile

We picked this one as there seemed to be a massive difference between this and all the other hotels in the area. Big hotel but personalized service. We got the club suite with own private bath overlooking the beautiful lake - extremely spacious with 2 separate living areas, great massage chair, large bathroom. Onsen Baths were very nice although the roof open air one was a little too hot even by Japanese standards. Buffet was good but expected better quality given the price of this hotel, and they don’t replenish the buffet much after peak times which is a little annoying because peak times is super busy and for breakfast they don’t assign seating so it’s harder to find a seat.

Date of stay: October 2018
Trip type: Travelled with family
Thank 33-1-3-rpm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2018

All the rooms have full view of the lake.
Room is clean and comfortable. Bathroom a little strange, 1 step above the room floor.
Fireworks display start around 8.45 pm, can be seen fro the room huge windows. There is also a boat that takes visitors to the middle of the lake to watch the fireworks.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank IceCoolBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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