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All reviews michel bras ski resort teppanyaki restaurant snow activities lake toya cable car the pacific ocean sushi hotel lobby surrounding mountains spectacular location junior suite snowing heavily dining options bit dated an amazing view lake view
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3 - 8 of 650 reviews
Reviewed 2 August 2018

The location is great, originally worried that this is so far from the lake, maybe should look for one on the lake front, but after arriving in the hotel lobby, i know immediately this is the right location. Beautiful ocean view on one side and a perfect lake view on the other, the view cannot be better, it is the view you usually get at the end of a long hike, not the starting point. The rooms are ok, but the staff has a lot of chinese trainees that are not trained properly, and the hotel is not accommodating for babies. could not get a crib in the japanese room and does not offer any alternatives, even better restaurants offer a kids futon but not here. so if you have babies need to be careful what service they can provide.

Room Tip: triple rooms are large and a better deal than japanese of jr suits
Stayed: July 2018, travelled with family
2  Thank yotsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2018

This is a modern 5 star hotel. Rooms are well equipped with modern facilities. Rooms are very clean and large. Rooms provide an excellent view of Lake Toya. Restaurants are very good. Apart from the international breakfast offered, guests should also try the traditional Japanese breakfast. Live music is available at the lobby at night. The lobby café also serves afternoon tea. Hotel staff are very polite and friendly.

Room Tip: Choose room with lake view. Try traditiona Japanese breakfast.
  • Stayed: May 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank LaiWingYong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2018

This hotel is truly a one of kind experience with breath taking views all around. Credit is due to the Japanese for making such a huge luxury hotel resort complex in such an isolated place. As it hosted the G8 sometime back, many of the resort's public areas are huge and grand albeit a bit dated. While a refurbishment is probably overdue, the hotel's architecture and older design is very interesting. Service was prompt and the dining options were good. Special mention to the teppanyaki restaurant which made us an excellent meal and arashiyama kitcho which served a remarkable multi course kaiseki meal.

Room Tip: A room with a view of lake Toya
  • Stayed: November 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank bluetongueelephants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2018 via mobile

Located on top of the hill between Lake Toya and the sea, you will have amazing view for both the lake and sea! plus good service and awesome fireworks!
Food was quite expensive but good quality. Make sure you plan your activity well in advance due to the booking system

Stayed: June 2018, travelled as a couple
1  Thank FransW136
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2018 via mobile

The room had an amazing view and was very comfortable and well equipped.
The hotel has a spa although the hours of operation were not the most convenient.
There are some English speaking staff.
The food looked very well prepared and there was a large variety at the Western style buffet self serve breakfast although no decaf coffee.

Stayed: May 2018, travelled on business
2  Thank provi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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