Review of Casa Roccio's
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Overview
Holiday Rental House -
3 Bedrooms, 4 Bathrooms, Sleeps 6
Progreso, Yucatan Peninsula
Reviews from our community
Dartmouth, Canada
Level 1 Contributor
4 reviews
6 helpful votes
“Beautiful home”
3
people found this review helpful
The house was beautiful, grounds were nice, beach was bad, caretaker was useless.
No pool, no TV, no cable, no wifi or Internet, no radio or DVD, completely off the grid.
The absolute worst part was dealing with Alex the Flipkey rep.totally unhelpfull and did not care or address any thing we brought to his attention, once your there you have no recourse.
Nice area, close to town and market and the board walk. The best part was the little bar 5min away called faces.
Date of stay: February 2016
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Overall condition of the property |
| Bedding & mattresses | Kitchen & utensils |
| Bathroom cleanliness | Other facilities & amenities |
| Service |
Liked best:
The house and view
Liked least:
Completely off the grid
Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?
No.
- Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
26 Oct 2016
"BWoody57 ! Thanks for visiting us! I wanted to inform the house web site describes the house with a pool and USB router compatible with laptops only. Maybe you add a review to an incorrect property? As a company policy 80% of the rental is paid upon arrival to the property to assure clients complete satisfaction. We create this policy to make sure our guest can verify the house pictures and description are accurate as it is describe in the web site just before they pay.
Thank you
Thank you
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Problem with this review?
surrey
1
person found this review helpful
Date of stay: January 2014
| Value | Rooms |
| Location | Cleanliness |
| Check-in / front desk | Service |
Would I recommend this holiday rental to my best friend?
Recommended for:
| Older travelers |
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Problem with this review?
Sofia, Bulgaria
Level 6 Contributor
105 reviews
19 hotel reviews
50 helpful votes
3
people found this review helpful
Date of stay: December 2014
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Overall condition of the property |
| Bedding & mattresses | Kitchen & utensils |
| Bathroom cleanliness | Other facilities & amenities |
| Service |
Travelling group: Family with Teenagers
Would you recommend this hotel to a friend?
Yes.
- Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Problem with this review?
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