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TravelbuggIndia
Pune, India

Hotel Mandakini

3.0 of 5 bubblesReviewed 31 Jan 2018
It is a good budget hotel if you are looking for stay under 1000 rupees. Do not expect much facilities in terms of a 3 star or 5 star hotel but do consider staying here if you are short on money and want to crash in for few days.
Date of stay: December 2017
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kukreja group, General Manager at Hotel Mandakini Royale kanpur, responded to this review
Responded 8 Jun 2022
Dear Guest,
thanking you for the reviews we look forward to serve you again and forward impeccable services at our renovated and redesigned hotel in kanpur
regards
Team Hotel Mandakini Royale kanpur
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 22 March 2017

Hotel Mandakini Royale is just an ok'ish hotel and does not provide very good facilities & amenities. This is located near the Z square mall. However the staff is cordeal and treats people well.
Overall the hotel is value for money will lack of some facilities.

Date of stay: March 2017
Trip type: Travelled with family
Thank chetan1586
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kukreja group, General Manager at Hotel Mandakini Royale kanpur, responded to this reviewResponded 8 June 2022

Dear Guest,
thanking you for the reviews we look forward to serve you again and forward impeccable services at our renovated and redesigned hotel in kanpur
regards
Team Hotel Mandakini Royale kanpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2016

Its definitely not a worthy stay & wont be again stay hotel. The rooms were also not well maintained. Mattresses weer very old & not comfortable. We found dirty smell at few corners of the lobby which was worst. bathrooms were also very ordinary & not properly cleaned. We have to ask to spray room freshener which in fact should be done well before. Wifi was only working at reception that too very ordinary speed it was not even working in lobby.

Date of stay: November 2015
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Amit_holiday
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kukreja group, General Manager at Hotel Mandakini Royale kanpur, responded to this reviewResponded 8 June 2022

Dear Guest,
thanking you for the reviews we look forward to serve you again and forward impeccable services at our renovated and redesigned hotel in kanpur
regards
Team Hotel Mandakini Royale kanpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2016

It provides excellent room service. The room is well decorated and bathroom is very much hygienic. Very good WiFi facility. The location is also nice because it is located just near to Z square mall. Good performance has been shown by all staffs including reception

Date of stay: March 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank KhanT65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kukreja group, General Manager at Hotel Mandakini Royale kanpur, responded to this reviewResponded 8 June 2022

Dear Guest,
thanking you for the reviews we look forward to serve you again and forward impeccable services at our renovated and redesigned hotel in kanpur
regards
Team Hotel Mandakini Royale kanpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2014

One of the most pathetic hotels that I have been to.

They claim to have 15 AC rooms. I could only find 3.

Whatever they have posted on their web page is just crap.

Their claim - 100% clean and hygienic rooms -- All I found was stinking dark corridors and there costliest suite room, which we stayed in, is filled with a stinking smell all the time. Please don't go by the room photos provided on any website (they are years old I guess).
- Bed linen/ pillow covers were stained and very-very dirty. I had to ask them twice to get a (relatively) clean bed sheet.
- Dirty smelling blankets.
- Bathroom not clean, in the morning during office hours, we had to wait for half an hour as there was no water.
- We had to ask for a room freshener and toiletries. Two small soaps and 2 shampoo pouches were provided after request.

- AC was very old and made noises throughout the night. No remote was provided to manage the temperature. You can either turn it off or keep it on.
- Telephone in the room was not working. We had to go down and come back up two floors to the reception every time we needed something.

- Only 1 charging socket was provided in the suite so only one equipment can be charged at a time.

- TV Plug was loose. With great difficulty two people made it work. And all satellite channels provided went off twice in two days.

- People will bang / try to open your room door at midnight. My guess is they came from the bar on the floor below.
- No double locks, one can easily crack open the lock on the door. Lock was opening and closing with great difficulty until I figured out the specific angle the key works in.

- No Internet anywhere. No Broadband access in public areas as claimed on their website. Forget about in the rooms. They don’t even have a computer (Receptionist said they had but gave it up because of problems!!)
- No Travel desk, no money exchange desk. You will get to see a new receptionist at different times in a day.
- Even reception does not have any computer, laptop how they are claiming to provide high speed Wi-Fi and internet god only knows.
- No newspaper, magazines provided.
- No copier /scanner. We were redirected to a shop 250 meters from the hotel, when we wanted to take a photocopy and print out.
- Locality is also not great, with workshops, garages around, it is difficult to get auto rickshaw/ manual rickshaw.
- They also claim to have a swimming pool. We couldn't find it either on the ground floor or on the terrace. Don't know where the hell it was.
- No Breakfast, even if it is mentioned as complimentary - just expect some paratha or toast-jam with tea, that too you have to ask for it multiple times. They will not even bother to ask you for it.
- Only thing functional was GYM. I think it was being used by the people staying near by.
- Party hall might have some party going on every other day, so expect loud music/noises till late night.

Please avoid it by all cost. Do not go by what they have mentioned on their hotel page. It is definitely not worth spending so much money here, when you have other cheaper options around.
You will definitely get the same hygiene condition hotel in half the cost and as far as luxury/comfort is concerned, this hotel has nothing to do with these two words.

Date of stay: March 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Sil T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kukreja group, General Manager at Hotel Mandakini Royale kanpur, responded to this reviewResponded 8 June 2022

Dear Guest,
thanking you for the reviews we look forward to serve you again and forward impeccable services at our renovated and redesigned hotel in kanpur
regards
Team Hotel Mandakini Royale kanpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago
Google Translation

Date of stay: October 2024
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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