Good things was
Big room, clean , all toiletries
Bad things
No office boy for luggage
Less breakfast options
And food options , location
No swimming pool
No greetings
No miNibar, hair dryer doesn't change leNin or pillow covet
9
4
4
1
3
Nasim
Feedback
Review of Heaven View Clarks Inn
Reviewed 1 Nov 2019
1. Housekeeping is poor, seems staff comes in room for keeping toothbrush only. Room floor was dirty, foods which were lying at floor they didn't clean at it.
2. Always I have to call and ask for shaving kit shoe shiner which they are supposed to keep while cleaning the room.
3. Breakfast quality is poor, low quality fruit offered ( only pappaih and apple, quality is low), low quality cakes offered in breakfast. Apart from that in main course of breakfast only poori and idli offered ( taste is not ok).
4. Even staff don't have courtesy to keep water in glass at breakfast table always I have to ask for it.
5. Today I asked for poori which I didn't get even after 15 minutes which as a customer I expect it should be available at buffet table. I finish my incomplete breakfast because I could not wait such long and doesn't seems good keep asking.
6. Tea taste is pathetic and also when ordered it takes 10 minutes time for your team to serve it.
Date of stay: October 20192. Always I have to call and ask for shaving kit shoe shiner which they are supposed to keep while cleaning the room.
3. Breakfast quality is poor, low quality fruit offered ( only pappaih and apple, quality is low), low quality cakes offered in breakfast. Apart from that in main course of breakfast only poori and idli offered ( taste is not ok).
4. Even staff don't have courtesy to keep water in glass at breakfast table always I have to ask for it.
5. Today I asked for poori which I didn't get even after 15 minutes which as a customer I expect it should be available at buffet table. I finish my incomplete breakfast because I could not wait such long and doesn't seems good keep asking.
6. Tea taste is pathetic and also when ordered it takes 10 minutes time for your team to serve it.
Room Tip: Not sure as i have not explored many rooms.
Trip type: Travelled on businessValue
Cleanliness
Service
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heavenviewclarksinn, Manager at Heaven View Clarks Inn, responded to this review
Responded 3 Nov 2019
Dear Mr. Nasim,
Namaste from Heaven View Clark's Inn Kanpur,
Thank you for taking the time to share your experience.
It was wonderful to have you at our hotel and it is always great to get feedback from our loyal guest like you which help us to improve.
We assure you of our continued efforts to innovate and bring to you and all our guests enriching and inspiring experiences.
We deeply value your patronage and look forward to welcoming you back with lots of excitement soon.
I remain at your disposal always and please do not hesitate to reach out to me for any assistance at the hotel.
We will do all we can to ensure you have a truly delightful experience always.
Thank you
Warm Regards
Shikhar Dubey.
Namaste from Heaven View Clark's Inn Kanpur,
Thank you for taking the time to share your experience.
It was wonderful to have you at our hotel and it is always great to get feedback from our loyal guest like you which help us to improve.
We assure you of our continued efforts to innovate and bring to you and all our guests enriching and inspiring experiences.
We deeply value your patronage and look forward to welcoming you back with lots of excitement soon.
I remain at your disposal always and please do not hesitate to reach out to me for any assistance at the hotel.
We will do all we can to ensure you have a truly delightful experience always.
Thank you
Warm Regards
Shikhar Dubey.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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1.4 km from Heaven View Clarks Inn
Reviews (21)
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6 - 11 of 21 reviews
ManishK2485
Ghaziabad, India
6618
via mobile
Date of stay: September 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LeoSingh
3562
via mobile 
I came here for a day's stay here is my honest review
(1) Limited Parking Space
(2) Food is tasteless and down right disgusting. My cold coffee had an insect in see pictures.
(3) it's a Oyo category hotel at max with zero sense of hospitality my car was left on the road and there security guard was inside the hotel campus not a good environment for your vehicle.
Oveall from my findings I have discovered that these people are trying hard to make name yet they are also cutting corners. All the feedback they have at various forums and sites all have just 1 review experience proves there manipulation rest is your call my advice don't give them any Opportunities to FOOL YOU.
Date of stay: September 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MsLizzyTish
New York City, New York
2644
The property and rooms have basic decoration, but are comfortable - I actually slept great. The property is quiet, and the staff couldn't be nicer - willing to help in any way they can. Most importantly, it was extremely clean, which is always the most important thing in a hotel!
I enjoyed my stay - thanks for having me!
Date of stay: August 2019
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sadat_lko
2
via mobile
Excellent... In every part of the service. This is without doubt the best service we received, which exceeded our expectations.
Adjacent to leather industry at Jajmau. This place is simply perfect.
Thank you
Date of stay: December 2018
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FrequentFlier818069
3
via mobile
Stay was comfortable and well looked after stayed for two nights three days food served very good excellent greenery ambience local convenience well looked after access to markets available good connectivity
Date of stay: November 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.