Some parts need a facelift/upgrade, but found majority of areas clean and tidy. Rooms are roomy enough for 2, may be a bit of a squash for 3. The staff are really friendly and helpful, food in People bar excellent. Very convenient position for beach and restaurant and bars. Only snag is that the resort closes for winter so late October sees most places shutting up, not great if you are not warned in advance.
Sadly nothing what I expected was very disappointed with the overall apartment. Could do with being updated. Ants everywhere. My husband was bitten to death it was awful. Facilities ok and staff wonderful and food good. However cleanliness was clearly not top priority. Apartment was never swept or balcony, bin in bathroom was not emptied everyday, around the pool was never cleaned. Sadly I will not be returning. Much nicer accommodation further up the road.
We love the staff at Matina who make the holiday perfect - however the standard of the place has gone down terribly and needs a revamp - the rooms are in a shabby state and not comfortable - ants everywhere and the pool area needs attention for cleaning
The 1 bed apt is small for 3 ppl. Very little storage space. Dated. Unfortunately ours was overrun with ants in the beds, all over surfaces. It was reported but took several days to eradicate the problem. Not pleasant trying to sleep with ants crawling over you. The room was cursory cleaned daily but it was not a great job, only the floor seemed brushed and mopped. Towels and sheets changed only once in a week, which I guess might be ok for sheets but we requested fresh towels and were told only 1 change included. €3 for further changes/fresh towel? In a hotel? Never had that experience before. No basics provided in the room only toilet rolls. So we only used 3 cups and a spoon to make tea. No sponge or wash up sachet provided. Seems excessive to have to buy dishcloth and wash up liquid for 3 cups and a spoon! The maid calls early! Too early for us (10am) and when we said it was too early she pulled a face and said tom’w? But never came the next day. Ended up 3 days with no toilet bin change….not great. The pool was not very clean. Piles of grit on the pool floor around the edges and a lot of tiny particle debris floating in the pool. Once seen it was hard to unsee! On the plus side the staff were lovely, friendly, welcoming and helpful. The food in the pool bar and the restaurant were really good quality and good value. The shop was really well stocked and reasonable prices. The hotel location was great. 3 mins walk to beach, surrounded by lots of bars and restaurants and a short 5-6min walk (up hill) to the main drag with even more shops bars and restaurants. It’s a shame they just need to improve their cleaning standards really. Based on this visit I’m afraid I wouldn’t return or recommend.
Booked a last minute trip to Rhodes and after staying in Rhodes town was looking somewhere to relax with a pool. I came across another place in Pefkos that was a bit cheaper then spotted this aparthotel and based on reviews I decided to book it and was glad I did.
Staff had contacted me the day before to check when I was arriving and I told them I would be arriving around 1330 and knew check in wasnt until 1500. On arrival I was expecting to just leave my luggage and come back later to check in but was informed it was okay and was allowed to check in early.
I had a ground floor one bedroom apartment which was spacious and could easily sleep 4 people. The kitchen was suitable if you wanted to make food yourself and had a hob, fridge, microwave and kettle. There was a tv in the bedroom and the bedroom plug sockets also had usb charging slots.
The only issue with the room being on the ground floor was the ants outside so I couldnt leave the door open as they loved to get in the room.
Location is great. Approximately 50 metres to the beach. The facilites are great with two main pools and two snack bars with reasonably priced food/drinks and screens for the football. There is also a supermarket on site.
I had paid extra for the breakfast and there was great options and it was all very good.
Staff were very friendly and helpful. I had a couple of minor issues with batteries for the AC and an issue with a towel and they quickly sorted it out. I also happened to be there on my birthday and a staff member turned up at my door with a voucher for a free cocktail which was completely unexpected.
Would happily stay here again.
Hello,
Thank you so much for taking the time to share such a detailed and positive review of your stay with us! We’re thrilled to hear that you enjoyed your time here and that we could help make your trip to Rhodes a memorable one.
It’s wonderful to know that our team was able to accommodate your early check-in and that you found the apartment spacious and well-equipped for your needs.
It’s great to hear you enjoyed our location, facilities, and breakfast options. We aim to offer a little something for everyone, and we’re delighted it met your expectations.
Thank you again for your review and we hope to welcome you back to our aparthotel in the future.
Kind regards,
Stefanos Pallas
