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Reviews (1,150)
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All reviewsstayed all inclusivemini discodown the roadwalking difficultieshalf boardenjoyed our holidaylarge balconyquiet areagreat holidayla gomeraangelbarmanarcherynationalitiestoastersunshine
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Reviewed 6 February 2016 via mobile

We spent 3 nights for a short break with low cost holidays, all inclusive, the whole break with flights cost £300 so really good value.

Apartment was equipped for self catering if needed,food was not so great but we felt for the money we paid we shouldn't expect too much, we opted to have breakfast and drinks in the end and ate at the beach restaurant on our last night and went to Playa Las Americas on another. We took the 473 bus costing 2 euros each and a cab back costing 20 euros.

The beach restaurant during the day was lovely, you pay 4 euros for a sun bed, drinks were really good, lager 1 euro and cocktails 4.50 euros. Snacks very cheap.

There are also lots of bars where you can eat too, again reasonably priced.

Pools looked really nice at the hotel a bit cold to go in but when the weather is hotter would imagine very popular.

Staff were friendly and helpful.

Would recommend this hotel but suggest only go for all inclusive if you can afford to eat out too and not rely entirely on it. We would definitely go back.

Stayed: February 2016, travelled as a couple
2  Thank Tourist64London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blue Sea H, Customer Service at Blue Sea Callao Garden, responded to this reviewResponded 8 March 2016

Dear guest,

Thank you to take a little bit of time to write us a comment. This helps us know what is the opinion of our guests and helps another people who want to spend their holidays with us as well. We are very glad if you come back to our hotel and if you recommend other guests to stay with us. We hope to see you soon.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2016

This was our third visit to Callao Gardens. This year the layout of the restaurant had been changed to make it more efficient. It certainly worked. The hotel was full but coped well.
The choice of food was slightly less than last year but the quality on offer was much better. The cuts of meat were of a higher quality.
Food overall was good and when you factor in how much you have paid, is amazing value. The staff were great all of the time. Some staff recognised us from previous years and made us very welcome. They all worked very hard indeed and always with a smile.
The rooms were spacious. This hotel used to be a time share property so the rooms were in fact apartments. A little tired and well used but clean and tidy. The maid service was every other day and was excellent. Again these staff worked so hard.
The reception staff were lovely and start your stay off with a beaming smile.
Whilst we were there from 12.1.16 to 26.1.16 we booked to go back next year for a 3 weeks stay.
Unbeatable location, value and service for the price. The only trouble is other people are now finding out how good it is and bookings are up.
The site is hilly and there are steps. All helps to work off the calories!
To summarise - a great location in a quite village overlooking the sea and La Gomera.Terrific value hotel with a decent all inclusive offer. Sure it's not 5 star but you are getting amazing value for money.

Room Tip: We like room 374 as it's near to the restaurant.
  • Stayed: January 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank GJA51Swadlincote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blue Sea H, Customer Service at Blue Sea Callao Garden, responded to this reviewResponded 8 March 2016

Dear guest,

Thank you for writing us about your experience in our hotel.It's a pleasure for us that you have already spend three times in our complex! We are very happy to know that our effort to improve our job helps for satisfying our guests. We try improve all our services day by day, so thank you for recognize it. We hope we can do your next holidays even more perfect! We are waiting to see you again.

Best regards,

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Reviewed 31 January 2016

This was my third time here and as usual it was pretty decent apart from the food was a little disappointing on a couple of nights. Every other time there was something for every person to choose from. The room was excellent and staff very helpful yet again.
Overall a good holiday.

Room Tip: A bit of a hill for people with walking difficulties.
  • Stayed: January 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Ayrman999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blue Sea H, Customer service at Blue Sea Callao Garden, responded to this reviewResponded 8 March 2016

Dear Ayrman999,

Thank you to spend again your holidays with us. We really appreciate your comments. This helps us to work hard to the guest want to visit us again and again. We will try to do our best for the following time with us will be perfect for you.

Best regards,

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Reviewed 31 January 2016 via mobile

Booked for two week holiday with On the beach arrived at luton airport to find our flight had already gone didn't notify us of change in flight times had to get taxi to Stanstead airport and stay over night before flight the next day !arrived the next day and checked into the room from hell broken patio doors and had to be fixed bare wires broken safe cupboard door's missing bolts hanging out of broken sofa rust and bare metal on bath toilet moved away from floor !couldn't put us in another room as apperently fully booked !!insisted on a flight home from this room from hell lasted one day from two week Holiday would not recommend this to anyone !!!!

Stayed: January 2016, travelled as a couple
1  Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blue Sea H, Customer support at Blue Sea Callao Garden, responded to this reviewResponded 9 March 2016


Dear Richard,
We want to say that we deeply regret that your holidays in our establishment have not been successful they would have had to be, Thank you for expressing your opinion, although negative helps us a lot to evaluate our weakest points and work to improve them.
Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2016

We booked this holiday last minute and got exactly what we paid for. We stayed for four nights at the hotel and it provided us with everything we needed. The only thing I would say is that check in is at 3, however our room was not ready till 4 which wasted half our day.

If you love an amazing view, then this is definitely the hotel to go to! never seen such a beautiful view of a beach.

THE ENTERTAINMENT.

When we stayed a lovely lady called Elena- Anmatisn was in charge of running all the activities during the day and the night entertainment. She did an amazing job of getting everyone involved and made our stay. Most bubbly, lovely lady and made me feel comfortable within the resort. She deserve a medal for doing it all on her own, and every guest I spoke to spoke about how amazing she was at her job.

Thank you for the great stay.

  • Stayed: January 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Chloe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blue Sea H, Customer Service at Blue Sea Callao Garden, responded to this reviewResponded 8 March 2016

Dear Chloe M,

Thank you to write us a comment after your holidays in our complex. Usually our check in time is around 4pm, anyway we try to do our best to give you the key as soon as possible. Sometimes this is not possible because we are fully booked and it takes time to clean the apartments. We apologize if this has been an inconvenient for you. Thank you to recognise the work of the entertainment girl. We hope to see you again in our hotel.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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