We ate at the Le’Atelier French restaurant at Iberostar Grand Paraiso. Leticia was our waitress. She was outstanding. Food was excellent. I had the Beef Wellington, French onion soup and crème brûlée. Wonderful meal with impeccable service.
Dear guest,
First of all, we want you to know that we are really happy that you had such an excellent holiday with us and thank you for sharing your experience.
As we aim on a daily basis to exceed the needs and goals of our valued guests and provide them with a place of joy and total comfort, we are obviously humbled by your kind words.
We would like to express our gratitude once again for your wonderful feedback and hope to have the honour of serving you again soon.
Best Regards,
Quality Manager
JOIA Paraiso by Iberostar
Absolutely loved this place. Amazing service. The staff was extremely nice and helpful. Beds were not the most comfortable, but I would stay here again and again due to the amazing service. Rooms were clean. The food was delightful. Beach was always clean. Scuba diving was amazing at this location with the most positive, friendly staff! Loved the entire experience here. I have yet to find a hotel that compares to this one.
Dear guest,
We would like first and foremost to thank you for choosing JOIA Paraiso by Iberostar for your recent holiday and also for taking the time to share your opinion.
Every day is a new challenge for us based on our passion for providing our guests with an environment similar to a home away from home. We also appreciate your kind words towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us and we are certainly very proud of them all.
Thank you for sharing this positive feedback and we hope to welcome you back again soon.
Best Regards,
Quality Manager
JOIA Paraiso by Iberostar
The Grand is a beautiful place and has wonderful staff. Alexis was so helpful with day to day details, maps, booking options, etc. Antonio in the lobby bar makes the best espresso martini. The Rhapsody staff were great as well. We will definitely be back because of how nice the staff have been, and the beautiful amenities Iberostar has to offer.
Dear guest,
Your review of JOIA Paraiso by Iberostar is very much appreciated.
We are always very happy to receive confirmation that our guests have enjoyed a wonderful holiday and have left with happy memories.Our combination of both competent and friendly service is one of our main priorities and we are constantly working to provide our guests with a genuine experience.
Again, we thank you for your kind comments and we look forward to welcoming you back again soon.
Best Regards,
Quality Manager
JOIA Paraiso by Iberostar
While at the resort I popped in to do a tasting with new friends at the resort. Bruno did an excellent job leading us through a tasting of Argentinian wines. Very knowledgeable and the food pairings were outstanding. Definitely coming back!
Dear guest,
We would like first of all for you to know that we are really pleased that you had such an excellent holiday with us at JOIA Paraiso by Iberostar.
Every area and every service of our hotel is designed to provide a quality holiday experience, and whenever we receive confirmation this has been achieved we consider it a success story.
We would like to thank you once again for your appreciation and hope to welcome you back again soon.
Best Regards,
Quality Manager
JOIA Paraiso by Iberostar
Gracious and lovely atmosphere, delicious food and excellent service from Rudolfo. He was attentive to diet restrictions, very friendly and made certain that our evening was a true success. This is a gem for fine dining at our hotel. The restaurant manager was attentive and focused on details.
Dear guest,
We are very pleased to read that you had such a pleasant time in our hospitality at JOIA Paraiso by Iberostar and we want to thank you for sharing your opinion with others.
Confirmation that we were able to exceed your expectations is spectacular news for us.
It is also very satisfying for us that you have kept us in your fondest memories and it will be an honour to welcome you back again in the future until then we wish you all the best.
Kind Regards,
Quality Manager
JOIA Paraiso by Iberostar
