My friend and I stayed at the Iberostar Paraiso Beach in June 2024. The grounds are huge, so make sure you can walk a LOT. There are golf carts to take you most places. We were on the second floor with no elevators. The rooms need to be updated and there are very few outlets for charging any of our devices in the room we had. Lighting in the bathroom wasn’t good.
The beach was full of seaweed. They tried to get rid of it on a daily basis, but it was too much. We didn’t swim in the ocean because it was too rough. The beach chairs are not cushioned.
The food was good. Make your reservations as soon as you can for the Japanese and Brazilian restaurants.
The most disappointing thing was the lack of shows in the evening. To see their actual shows, you had to pay extra. At other resorts we’ve seen Magic shows steel bands, mariachi bands, Michael Jackson show and other forms of live entertainment. The resort is sadly lacking in in these. We were told the Mexican show was at the mall, but it wasn’t there.
The grounds are beautiful. The exception to this was the macaws in a very small enclosure that seemed sad and inhumane for these beautiful animals.
The resort is dated and needs refurbishing. The shopping mall is very expensive, and I definitely would not recommend buying anything there. The exception to this is the coffee and donut shop which we enjoyed very much and is included in the all-inclusive plan. I didn’t care for the taco place.
The spa is lovely and probably my favorite part of the whole trip. Massages are expensive as you would expect at any resort, but you also get the use of the beautiful facilities there as well.
We ate at the mediterranean restaurant on the Del Mar side, and it was our favorite by far.
This resort is part of five total resorts in one. If you stay here, I’d go to the Del Mar. Their lobby and decor was the prettiest. There’s also the Lindo, the Maya, and the Grand.
We did pay to see their magic and music show at the Grand’s theater. My friend noticed how worn the carpet was as we entered the theater. I do recommend this show and meal.
Overall, I would not recommend this resort. I think you can do better at other places. This is the second time I’ve stayed in the Riviera Maya area and the seaweed has been bad both times.
I have been to nine other resorts in the Caribbean and Mexico, and I do not understand the high rating.