After a 4 hr delay we arrived at the hotel and asked to take a seat and someone would call us over! When called we were given the room keys and map. The complex is very large and a lot of stairs so not ideal when pulling luggage. We had upgraded to a bungalow with terrace area so you can imagine how disappointed we were to find our room was up 2 flights of stairs and the terrace area was no wider than the staircase. Our view from the room was also on to the wall of the staircase! We did go back to reception to complain and they did transfer us to another room at the other side of the complex which was much better. The rooms themselves are very dated and in need of upgrading. Was also not impressed with food - we were B&B in the hotel and the hot breakfast was hot dog sausages and boiled ham for bacon! Continetial breakfast was much better. We had lunch at the pool bar once and it was disgusting so glad we did not book all inclusive. on the plus side the pool is lovely, water really warm and the bar areas are lovely too. Staff are really nice and helpful but unfortunately i would not rush back.More
- Free Wifi
- Pool
- Visit hotel website