This is the 2nd year in a row that we booked this Villa and once again had the most wonderful of holidays.
This property is in an excellent location, its clean, tidy, spacious and well equipped.
Kathy, as before was so easy and helpful as was Betty on site. We had a problem with the Hot Tub not working correctly on day 1 - called her she was round right away and by the time we came back a couple of hours later it was sorted.
Really couldn't have had a nicer time and most of it is thanks to this property.
Fantastic villa. Spotless. Lovely pool and hot tub. Would definitely recommend and definitely go back again. Thanks to The lady who came regularly to check pool and hot tub. Marvellous
Overall I would give the villa a 9 out of 10, that is not to be too harsh but i would find it difficult to give it 10 of 10 as it wasn’t 100% perfect.
This was our first time of using a private villa instead of hotel or apartment and i would highly recommend trying it as it really suited our family (2 adults, 2 young children)
Booking with Kathy was a breeze and very easy
Betty (Villa Maintenace Lady / Cleaner) - service was excellent, we contacted her a couple of times for some minor issues and she responded extremely quickly so could not fault.
Villa location was superb, yes there is a RIU hotel opposite but this didn’t give us any problems, it was on a quiet road and in easy walking distance to either the main area of puerto del carmen or towards Jameos.
Overall the villa has the makings to be superb (a couple of slight things let it down for me - see cons below), wonderful heated pool, hot tub, great amount of space, two bathrooms, outside BBQ, sun beds amoung so of the many benefits.
Plenty of wardrobe space and a washing machine, which was very handy.
TV worked ok with plenty of British channels, it did pay up sometimes but it did work the majority of the time.
The beds overall were comfortable but not great, also some of the bedding could do with updating.
Kitchen required some more utensils to get the full use of the fantastic facilities on offer,
Some improved cleaning practices would also be good such as cleaning the oven, descalling the kettle, a bowl in the sink and ensuring that the previous guests wash the dishes and crockery correctly.
With the appartment having a tiled floor i think it would be a good suggestion to have a simple sweeping brush for dust and crumbs.
The guest information booklet could also do with being updated and the notes retyped to include some more local information and a map for things such as banks, cash machines, Lidl / main supermarkets, pharmacy ..etc.
Overall i would 100% highly recommend the Villa and location as a whole and we would be more than to return to the Villa in the future.
We went in February, the weather wasn’t fantastic but it was decent with approx 6 our of 12 days of good sunshine, very little rain and temperature in the day around 24’c and 17’c overnight.
Very spacious villa, both inside and out, disabled friendly, and very well equipped, nice area and very quiet, 2 beds in the 2nd bedroom could do with replacing but would recommend this villa to anyone staying in puerto del Carmen
Casa Del Rio was perfect for our family of four to spend our first holiday away over the Christmas period. Perfect location to all of the amenities and a lovely Villa with everything you could possibly need. We in particular absolutely loved having the pool and hot tub to enjoy throughout the week and the weather was absolutely fantastic for us. I would definitely recommend to others and would definitely be back at some point in the future
Thank you to Kathy and Betty
The Busby Family