A lovely hotel right on the stunning beach! Perfect views from a warm comfortable bedroom, warm and welcoming.
Wonderful friendly staff who were attentive to our every need. Delicious dinner in a fabulous setting.
Easy walk to the pancake rocks, site information, cafe, shops and entrance to the fantastic Paparoa National Park.
Hi Scenic14033463071,
Thank you for sharing your wonderful experience at Scenic Hotel Punakaiki! We are thrilled to hear that you enjoyed our fabulous location right on the stunning beach, with perfect views from your warm and comfortable bedroom. It's fantastic to know that you found our staff friendly, attentive, and welcoming, and that you enjoyed a delicious dinner in our fabulous setting.
We hope to have the pleasure of welcoming you back for another memorable stay in the future.
Warm regards,
Raj Karekar
The “Deluxe Rain Forest Suite” looked tired and grubby, windows were dirty inside and out (the rain forest was a flax bush obscuring the sea view so probably not worth cleaning?, tissue box empty but still on the wall, overall certainly not worth $325 per night!
Strange way to make a bed, top sheet was on TOP of the duvet……..?????? We had to pull it apart and remake it. Note to housekeeping??!!
Don’t book the Deluxe Rain Forest Suite for any views, however you can clearly hear the gentlemen in the upstairs Deluxe Ocean View Suite emulating the rain in the toilet. Every footstep is also heard with creaky flooring and stomping whenever they’re on the move. Don’t worry about the late checkout, if they’re up and about, you might as well be too!
Reception is a bit hard to find, little if any signage.
Restaurant was a bit pricey but expected given the location, but sadly the ocean view was again not wonderful, dirty windows again! Staff were interesting, overall, food and service was good.
Hi SamPMNZ,
Thank you for sharing your experience with us. We sincerely apologise that your stay at Scenic Hotel Punakaiki did not meet your expectations.
We regret any disappointment caused by the condition of your room and the lack of cleanliness you encountered. Rest assured, we take your comments seriously and will address these issues with our housekeeping team to ensure improvements are made.
We apologise for any inconvenience caused by the noise disturbances from neighbouring rooms.
Regarding the restaurant, we are glad to hear that you found the food and service good, despite some shortcomings. We appreciate your understanding of the pricing given our location.
We are committed to providing a comfortable and enjoyable stay for all our guests, and we regret that we fell short during your visit. We hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.
Warm regards,
Raj Karekar
Clean well located hotel near Pancake Rocks. Stayed 1 night during small group tour of NZ. Note it is not air conditioned, similar to many other hotels in New Zealand. However, the evenings and mornings are pretty cool and most people are out and about during the day making the lack of a/c ok.
The breakfast buffet has a nice variety of food and the dinner was outstanding. I’m vegetarian so I don’t expect much most times, but my dinner was a 10 out of 10.
Note that the way the hotel sits, there’s not a lot of privacy in many of the rooms. People in the parking lot and on the beach can see right into your room if the curtains are open. I wouldn’t let this be a deal breaker.
Hi zg64,
Thank you for sharing your experience at Scenic Hotel Punakaiki. We are pleased to hear that you found our hotel clean and well-located near Pancake Rocks. We appreciate your understanding regarding the lack of air conditioning, and we are glad to know it didn't detract from your overall experience.
It's wonderful to hear that you enjoyed our breakfast buffet and that your vegetarian dinner exceeded expectations. Providing delicious options for all dietary preferences is important to us.
We also appreciate your feedback regarding room privacy, and we will take this into consideration as we strive to enhance the guest experience.
Thank you for choosing to stay with us during your small group tour of New Zealand. We hope to have the pleasure of welcoming you back in the future.
Warm regards,
Raj Karekar
A charming motel style hotel with lovely views of both the sea and the rain forest. Staff was helpful. Room was clean and very comfy bed. Very close to walk to Punakaiki Nature reserve with the fantastic pancake rocks. We are dinner at the hotel restaurant and it was delicious, but need to book.
Hi Naomi,
Thank you for your kind feedback about your stay at Scenic Hotel Punakaiki. We're delighted you enjoyed the charming atmosphere, beautiful views, and delicious dinner at our restaurant. We hope to welcome you back soon!
Warm regards,
Raj Karekar
Based on reviews we went here with some trepidation. We had an upper beach view room close to the main building - so I think a better room than some. 3.5 stars might be fairer. As some reviewers have said it is more of a motel room feel vs hotel - no AC, not huge and a little "shabby chic". That said the room was clean, we had a balcony, we had a lovely view and sound of the ocean. All the fly screens were intact so we had no issues - in fact on balcony we were fine and when the evening sun came around we pulled the curtains to stop the room getting too hot and very much enjoyed an evening sitting out. We did not dine (based on reviews) but I suspect that was a mistake as breakfast was fine and the staff very friendly and helpful. And feedback has been heard as large groups were clearly seated separately. I suspect Scenic have improved this and will continue to - maybe AC, maybe a coffee machine in the room - though I doubt they can fix the room construction. So - make sure you get an upper room with a view vs a view of a car parked in front of your room. Close to Pancake Rocks , a nice drive from Greymouth - and a good location for us as we were dropping the car off at Greymouth and getting the train to Christchurch the next a.m.
Hi G301GVkevinb,
Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed the upper beach view room and found it clean with a lovely view and the soothing sound of the ocean. Your feedback about the room's amenities and ambiance is valuable to us, and we appreciate your perspective.
We are pleased to know that you found the staff friendly and helpful and that breakfast met your expectations. Rest assured, we take guest feedback seriously, and we continuously strive to improve our services and facilities based on valuable insights like yours.
We are glad to hear that the room allocation met your expectations, and we understand the importance of a comfortable stay. Your comments will be shared with our team, and we will consider your suggestions for future enhancements.
We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.
Warm regards,
Raj Karekar
