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All reviews rooftop restaurant sea facing room light house excellent location special thanks breakfast spread small pool gandhi statue sea breeze bay of bengal french quarter white town beach view visiting pondicherry french colony courteous staff aurobindo ashram
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Reviewed 23 April 2017

Undoubtedly, the best location in town, right on sea side .
The very good sized sea facing rooms with a nice Minibar gave such a wonderful feeling.
The bathrooms are very good with ample supply of bath accessories.
The breakfast is very lavish with a very wide choice of food & the food at the a la carte restaurant is realy nice.
The staff is very friendly & always ready to help with a smile.
We will surely come back ...
thank you team Promenade.
Keep it up !

Room tip: Ask for sea facing rooms because they have beautiful view of sea
Date of stay: April 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank deepakdan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 23 April 2017

Dear Guest,

Greetings from Pondicherry!

Thank you for taking your time to jot down such a lovely review!

We are glad that you had a marvellous time at it is extremely encouraging to know that we have met your expectations.Thank you for your generous compliments in terms of our rooms, food and engagement with our staff. We work every day ensure our guests have a special and comfortable stay with us.
We look forward to your next stay with us.

Warm Regards,
Ravi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2017

Towels stink of sweat. No luggage stand in the rooms. Beds are too low & not comfortable. Food is good & also the service. Toilets far too small & cramped up. Also not upto 5 star standards. Interiors need a immediate refurbishment - Looks dingy. Needs a lots improvement.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank bangaloreboss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 23 April 2017

Dear Guest,

Greetings from Pondicherry!

Thank you for Staying with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit.

I regret not having been able to meet your expectations and there is absolutely no excuse for the bad experience that we have caused you. I have taken note of your concerns and will discuss the same with the team and make sure that this does not happen again. Our efforts in maintaining the standards set by the management and owners are continuous and I do regret having failed to do so at the time of your stay with us

I hope you will reconsider and do visit The Promenade in the future. It would be my pleasure to welcome you back and I assure you of our best services at all times.

Warm Regards,
Ravi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2017

The Promenade has the best location in Pondicherry. The room was excellent and the service even better. The hotel staff made sure we felt at home. Miss Arundhati Sen also helped us out by suggesting the best places to visit and activities such as the boat ride from the backwaters to the sea. The hotel had two restaurants that we absolutely loved because of the ambiance (one is on the rooftop and the other is next to the beach and both have great view), the delicious food and the top notch service. The hotel also has a good spa. Overall my Pondicherry visit was truly relaxing and luxurious, The Promenade playing a bit part in it.

Thanks
Giota Goswami

Date of stay: April 2017
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank Giota G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 23 April 2017

Dear Guest,

Greetings from Pondicherry!

Thank you for staying with us and reviewing us on this forum.
At The Promenade we endeavor to treat our guests with elite warm hospitality and we thank you for your delightful feedback on our location,food and staff.
Ms.Arundhati is delighted by your recognition.
We look forward to welcoming you back at The Promenade

Warm Regards,
Ravi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2017

This is the hotel where you want to stay if you want to be in the White town area of pondicherry. The hotel has a beautiful view of the Sea and the promenade and is in the main activity are of pondicherry. the Mahatma Gandhi statue is just nearby and this property is next to an old light house that is not used these days. With plenty of boutique restaurants and shops nearby tis becomes a great place to stay. The rooms having a partial view of the Ocean are full on luxury. The Hotel has a small pool good for hanging out with family. The breakfast is elaborate with a good variety. the hotel has a specialty Oriental Cuisine rooftop restaurant that is very popular. Overall a great hotel, good staff and forgot to mention a great Spa.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Sumit595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 23 April 2017

Dear Guest,

Greetings from Pondicherry!

Thank you for that delightful review and kind description on our property.
We are very pleased that we were able to provide you with the best hospitality.
Looking forward to welcoming you back to The Promenade

Warm Regards,
Ravi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2017

Very nice property at Pondicherry straight opposite to the beach is an added advantage for tourist / travelers...as the SEA VIEW room helps the mind relax.

BISIBELABATH - Though not mentioned in the food menu been cooked and served too hot by Mr. Subash- The Chef!

Not to miss the food & the spread during the Break Fast was too good.

Like to visit again!

Room tip: Sea View is the best room
Date of stay: April 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Saranath Chakra... T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 23 April 2017

Dear Guest,
Greetings from Pondicherry!

Thank you for that delightful review and kind description on our property.
We are very pleased that we were able to provide you with the best hospitality.
Chef Subhash is delighted with your recognition.
Looking forward to welcoming you back to The Promenade

Warm Regards,
Ravi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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