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All reviews animation team land view upstairs pool pork lovely hotel evening entertainment thomas cook a la carte restaurant steam room cocktail bar self service junior suite pasta chocolate fountain separate bedroom kids club a sea view room
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Reviewed 4 weeks ago

This was my third visit to this hotel and I can honestly say that I was not disappointed.

The staff are always helpful and welcoming, from the cleaners up to the guys on check in. A particular mention must be made of the bar staff who work their socks off but it is a shame that there are obviously not enough of them serving at peak times.

Food is good quality and plentiful. It would be easy to moan about the main dishes being repetitive but this is mass catering with all the problems that brings. If you have food intolerances there is a useful touch screen just outside the restaurant that gives you all the information you need to know about what's being served up.

Rooms are kept spotlessly clean and are a good size, particularly the bathrooms. Don't worry if you do not have a sea view. The land view rooms have views to the hills, not some horrendous outlook that you might get elsewhere.

What can I say about the entertainment. It was generally poor, although a couple of the professional singers brought in were very good, but the holiday camp mentality of the evening entertainment team does not sit well with a 4 star hotel. On the other hand the kids entertainment team seamed to do an excellent job.

Would I return? Yes, this hotel is ideally situated within close distance of the resort centre, near good beaches, a short transfer distance from the airport (no aircraft noise) and the staff are brilliant.

Room Tip: Don't worry if you have a land view room you are not overlooking the bins or kitchens!
  • Stayed: September 2018, travelled solo
    • Value
    • Cleanliness
    • Service
Thank Julian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

This hotel is absolutely amazing it has everything you need and more, the food is beautiful, they cater for every nationality and even have a smaller buffet for kids, alcohol on tap, lots of entertainment for the kids, water slides and toddler pool, such friendly polite staff who adore kids, very clean and tidy hotel, the gardens are beautiful and well kept, the spa is wonderful, the rooms are very spacious and the bathrooms are nice too, I would definitely recommend this hotel to others it’s very posh and I think it deserves to be a 5 star hotel, would certainly go back here if I visited Costa Teguise again.

Stayed: September 2018, travelled with family
Thank Natalie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We came here for 4 nights as a last minute booking and were really impressed.
Rooms were well presented, staff were friendly and helpful with very good English.
Both of us are coeliac and found out that all the food in the buffet was signposted for allergens. We then found out which was even better that if you go to reception and pre order your food for the next day you can also get gluten free bread and most of the lunch and dinner food can be ordered specifically gluten free such as the chips on demand.
The town is about a 15 minutes walk along either the beach or the road in a straight line and is very pleasant. There are lots of good restaurants and bars which are all very reasonably priced - suppose they have to be when there are so many all inclusive hotels about.
I would definitely recommend this hotel and Costa Teguise for a relaxed break with guaranteed sunshine.
Not sure as a couple with no children that we would want to return in peak season as we think the hotel and town would be too busy but September was perfect!

Stayed: September 2018, travelled as a couple
Thank Jodie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Clean hotel, lovely staff and good hot food. Love Lanzarote and this was a new hotel to try this time and we're glad we did! Pool was spotless and well looked after with a good number or beds and shade if needed.

Stayed: September 2018
Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2018 via mobile

Well what can we say other than a big thank you to all the staff for providing us with a wonderfull holiday.
Excellent food not sure why some people leave a bad review it's not just pork we had chicken beef fish and Duck always hot and cooked well.This hotel probably has one of the fastest check ins ever reception staff are excellent and always willing to help or advise. Entertainment team work really hard dawn till dusk. Hotel is very clean ideally located on the beach with a nice walk along the seafront either way or into town for a bit of shopping. Would we go back ? Yes we would very good hotel in a good location.
Top marks HD Beach Resort well done keep up the good work

Stayed: September 2018, travelled with family
3  Thank paul m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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