Our group of 10 visited Generations last week and it was like homecoming for us visiting our family. We had an absolutely wonderful experience. I can’t say enough about the staff, they are incredible. Our butlers Diego, Gerard and Ana were priceless. They anticipated all our needs and went above and beyond to assist…gracias por todo. Luiz and Israel also assisted part of our group with exceptional service tambien! Thank you!
Gabriel, Jose, Jesus and Ramon were our beach butlers for the week and I can’t sing their praises loud enough. Incredible is an understatement for the attention we received from them. We felt special every day with little novelties for our days on the 🏖️. Martha our bartender at generations pool was top notch as usual with her warm smile and willingness to help always. We were so excited to see her again and can’t wait for our next visit. Carlos, Enrique, Alvis and Juan were amazing wait staff at the various restaurants we frequented and always provided exceptional service with a smile. The food was delicious!!!Naay spa services with magic hands from Felipe and Samuel….so relaxing! Our concierge Kevin was always willing to help and give correct information regarding changes as well as a friendly face that we were excited to see again! Overall experience was magnificent!!! Thank you all for taking care of our family as we were your own!
Doc G

This place is more beautiful than the pictures. But beyond that, they do so many things extremely well. The service from arrival to leaving is absolutely fantastic. No one ever seems to be expecting tips although we did tip regularly. But the service is incredibly friendly and they want to take care of all your needs. The breakfast buffet each morning is absolutely fantastic and high quality food. I consider myself to have high food standards and I would say most of the dinners are very good. The Indian place, Haab, is easily the best restaurant at Generations. The Indian food there is as good if not better than you will get in any Indian restaurant where you live. The Mexican fiesta night is a must attend and the food is wonderful. Palms for lunch is okay and was probably the weak link overall but you can't beat the views. We stayed in a three room suite with connecting rooms on either side where the grandparents stayed. It was truly a fantastic and easy experience with a young child in tow. The "More Inclusive" thing really provided great benefits. The complimentary Aqua Nick, Maroma, and Bonanza (no horse riding) experiences were amazing to be included. The beach at the resort is limited in terms of being able to go in the water, pretty rocky. But Maroma is one of the nicer beaches you will visit.

We stayed in Generations. The grounds are beautiful and well manicured. Each staff member you in-counter greets you with a smile and “HOLA”. The restaurants we tried were very enjoyable. It’s hard to pick a favorite, from breakfast looking over the beach at The Palms, to a steak and shrimp dinner at Santa Fe. So much to choose from Kampala -Japanese, D’Italia-Italian to American favorites like, great wood fire pizza, burgers, fries and of course amazing traditional Mexican food. We had the best Butlers Gerard, Ana and Diego, who constantly checked in on us, ready to assist in anyway. Our beach butlers Jose,Gabriel,Jesus and Ramon, were very attentive and provided one of a kind service. Their kindness and upscale hospitality created fond memories, that will last a lifetime, and have us returning in the future.