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Tina S
Christchurch, New Zealand

Best part of our trip!

5.0 of 5 bubblesReviewed 28 Mar 2019via mobile
What a gem on our trip from the west coast to Christchurch. We booked Grasmere Lodge on recommendation from friends who had previously stayed. After a busy stay in Franz Josef we were looking for something a little more quiet and intimate to end our trip with and Grasmere didn't disappoint.

Upon arrival we were kindly greeted by front of house member Tanya (her husband Glen also happens to be the head chef of the property). Tanya was warm and inviting and really set the tone for our stay. We were invited into the lounge area where we had a drink and a chat with Tanya and Glen about our travels thus far. Instantly we felt like we were in a home away from home.

Next we were shown to our room which was absolutely stunning. In a previous review someone had referred to the decor as dated, I would disagree and say it is luxury with the decor fitting the lodge charm. The room was spacious with an amazing view. The bathroom was modern and clean with all of the small toiletries and amenities you would want. Having both a shower and luxurious bath it was the perfect place for us to relax and freshen up after our drive.

We had dinner at the lodge that night, 2 courses which were devine. My partner and I have different dietary requirements and chef Glen catered to that without any issues. The meal was gorgeous, 5 star comfort food and a great way to end our trip. We had eaten out alot during our trip so it was nice to have a fine dining experience that felt like we were in the comfort of our own home.

After a really great night sleep in a comfortable king bed we entered the dining area where Tanya and Glen were setting up a breakfast bar. Glen remembered my dietary requirements and prepared a couple extras that catered to that. From cereals to homemade bread and all the bacon, eggs, sausage and potatoes in between it truly was a breakfast to suit everyone. Our barista made coffee completed the morning meal.

We were very happy with our stay at Grasmere. Glen and Tanya make you feel as though you are staying with friends at their lush country lodge while maintaining professionalism and a high quality of service.

There is no cell reception, in room TV and the WiFi is shakey at times but that is what we loved most about this place. We wanted somewhere tranquil to end our travels with and Grasmere truly is an amazing retreat. We will definitely be staying here again and would highly recommend!
Date of stay: February 2019
Trip type: Travelled as a couple
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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 16 March 2019

We booked in for 10 days to make this stunning property a destination to explore the region during our holiday in New Zealand.
It featured: majestic mountains and surrounds,
natural walks and drives to lakes and rock formations ,most welcoming, friendly, helpful managers and team, delicious food prepared by chef Glen and Tanya, spacious room with great views, a unique example of an authentic, historic, successful New Zealand grazing property including an original woolshed, no mobile coverage (ha!ha!),the stay exceeded our expectations and will be one of our most memorable holidays.

Room tip: Stay long enough to take advantage of the experience
Date of stay: March 2019
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank arthurspass
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 March 2019

So let's start with the good stuff...

We were warmly greeted and shown to our room by Rosealeigh.

Chef Glen and his wife who ran front of house did a fantastic job and were both friendly, helpful and hospitable. Glens dinner was very good and at $65 per head for 2 courses was the same cost as dinner in a top Christchurch restaurant. Breakfast was nothing special.

The surroundings are peaceful and tranquil.

The bed and linens were 5 star.

The AC and Ceiling fan were good. Good shower and bath (although the taps were at the wrong end).

We ran low on petrol for the car and they kindly sold us a can of fuel.

So why the poor rating?

Price. It was awful value. I'd emailed the Lodge directly the night before. Their own website showed plenty of availability as did all the 3rd party sights. However, instead of doing a direct deal I ended up booking through Expedia for $460 rather than the $510 price direct. Patrick had tried to up-sell me something for $650.

So, based on the reviews, the website and the price point, I'm expecting something special. In the last month I've travelled extensively round NZ spending between $1,300 and $170 a night. This wasn't luxury or special and just wasn't anything like reasonable value. We'd found better value in super pricey Queenstown. Maybe the upgraded room would have been amazing, but our room while fine was dated and basic. There was a CD player with 1 CD and connections for a 6 year old iPhone. No TV. WIFI only worked in the public area and had an extra fee. Borrow a bicycle? Thats another $50 please. Even 5 star country hotels around London include internet these days and will loan you a bike. They'll also have a gym and a pool... maybe a golf course.

There are numerous 5* reviews and talk about it being a top property. However, nearly all those reviews are from a previous era.

Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
5  Thank Maximilian S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 February 2019

Wonderful views and surrounds. Lots of bushwalks and natural attractions. Friendly helpful staff. Quite pricey but worth it for the luxury. Full cooked breakfast. Menu changed every day. Great food. Huge grounds in rural setting.

Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Robert S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 February 2019

Recommended by friends and it didn't disappoint. Glenn the Chef was outstanding (and entertaining), good wine selection and the rooms were well appointed. We were part of their soft opening and felt like royalty as there were just four of us staying there.

Beautiful countryside and don't forget to feed the sheep (Millie?), what a hoot as she thinks she is a pet dog!

Date of stay: February 2019
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank georgeshafer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 February 2019 via mobile

What an amazing location,remote,unique with such comfort and tranquil settings.
Room was fantastic, so spacious, including the bathroom, with all its modern standards,and cleanliness to match.
Restaurant was amazing, chefs signature dishes including desserts , made with such passion, just delicious.The entire staff including chef, went above and beyond, made our stay so memorable.
Definitely going back, thank you guys so much.

Date of stay: February 2019
Trip type: Travelled with family
Thank jerryvU2363BY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
grasmerelodge, Manager at Grasmere High Country Bed & Breakfast Lodge, responded to this reviewResponded 26 February 2019

Hi Jerry,
We are delighted you found us and enjoyed your stay so much. We appreciate the time and effort put in to give us a review. I hope the rest of your journey is wonderful. We look forward to seeing you again in the future.Cheers Rosalie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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