Every time I'm on business trip in The Netherlands I stay in Van der Valk and I can't fault anything, clean, great service, good food, convenient location.... But. Single use paper cups in the rooms??! REALLY? Nowadays when there is so much talk about ditching single use wherever we can? Surely chains like that should lead the way and stop that. This was bugging me for a while and with every trip I hoped it changed, unfortunately not. C'mon Van der Valk! Surely guest will feel more at home when drinking from proper mugs without polluting!
I take 2 stars off because of that!

When checking out I was charged for breakfast over a period of two weeks.
Although I didn't have breakfast at the hotel, the receptionist was unwilling
to correct the invoice. It was not possible she said, because the billing was 'digital'.
She was not willing to check the daily breakfast attendance list.
The rooms are OK. However the mattress showed stains. The hotel has a certain
reputation.

I spent two nights in this hotel recently, big, with a lot of positive things. Rooms are comfortable and quite big, big beds and comfortable, good to rest after a busy day.
Bathroom also big and well equipped
Young people working at the reception and in the restaurant, good service.
The restaurant is good, we had dinner both days, friday was all perfect, Saturday the hotel and restaurant was totally full of people and it took longer time.
Breakfast bufé súper, with a lot of things, made
Minute omelettes or eggs, fresh juice and fruits, and all the things you could want for a good breakfast.
just one thing made me being lost the two first time I went from my room to the lobby, if you are in the second floor like me, you have to go first to the first one, depending on which part of the second floor you have to take a different elevator, in my case was in front of room 141, and then to your room, so better if you ask for a room on the first floor, or maybe ground floor. A bit complicated until you have your way memorized.